Themler Desktop with Windows 10 experience

ben_daniels
46 Posts
ben_daniels posted this 14 December 2015

Hi there has anyone had experience with Themler and Windows 10? It keeps on crashing if I do anything for example add an image or try to save. Has anyone else been experiencing these problems? The error message "Server Permissions" also keeps coming if I try to install an update.

Can anyone help?

Hi there has anyone had experience with Themler and Windows 10? It keeps on crashing if I do anything for example add an image or try to save. Has anyone else been experiencing these problems? The error message "Server Permissions" also keeps coming if I try to install an update. Can anyone help?
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ben_daniels
46 Posts
ben_daniels posted this 14 December 2015

Have the same version on a laptop running windows 7, everything works fine, but I need to be able to work with windows 10.

Have the same version on a laptop running windows 7, everything works fine, but I need to be able to work with windows 10.
Alexander Dzhuninski
206 Posts
Alexander Dzhuninski posted this 14 December 2015

Have the same version on a laptop running windows 7, everything works fine, but I need to be able to work with windows 10.

Did you upgrade your Windows 10, till 1511 ?

> Have the same version on a laptop running windows 7, everything works fine, but I need to be able to work with windows 10. Did you upgrade your Windows 10, till 1511 ?

Last edited 14 December 2015 by Alexander Dzhuninski

ben_daniels
46 Posts
ben_daniels posted this 14 December 2015

No I got a new laptop the other day with the newest version of Windows 10 already installed.

No I got a new laptop the other day with the newest version of Windows 10 already installed.
Alexander Dzhuninski
206 Posts
Alexander Dzhuninski posted this 14 December 2015

Ok, but have major update called 1511, try to search for this update, i use win 10 and themler do not chrash...work fine :)

Ok, but have major update called 1511, try to search for this update, i use win 10 and themler do not chrash...work fine :)
ben_daniels
46 Posts
ben_daniels posted this 14 December 2015

I updated to version 1511 but still the same - crashes and if I try to do anything the "server permissions" error Comes. I think it has something to do with apache because xampp apache isn't working either maybe a port is blocked that is why the "server permissions" error comes up.

I updated to version 1511 but still the same - crashes and if I try to do anything the "server permissions" error Comes. I think it has something to do with apache because xampp apache isn't working either maybe a port is blocked that is why the "server permissions" error comes up.
Support Team
Support Team posted this 17 December 2015

Hi Ben,

Sorry for the delay.

Does your issue still persist?

If so, please feel free to create new private ticket and provide us with your logs as described here:
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode

We're waiting for your feedback.

Thanks,
Ivan

Hi Ben, Sorry for the delay. Does your issue still persist? If so, please feel free to create new private ticket and provide us with your logs as described here: http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode We're waiting for your feedback. Thanks, Ivan
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