Themler not starting

bijoy
1 Posts
bijoy posted this 08 March 2016

Themler not starting for wordpress theme creation .attached diagnosis result.Please support asap

Themler not starting for wordpress theme creation .attached diagnosis result.Please support asap
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Support Team
Support Team posted this 08 March 2016

Hi,

Sorry for the delay.
As a temporary workaround please try the following solution:
1. Make a reserved copy of your important WP themes. They are stored inside the following folder:

C:\PROGRA~3\Themler\hd_data\themler_2496987954\wordpress\wp-content\themes

2.Rename or completely remove wordpress folder:

C:\PROGRA~3\Themler\hd_data\themler_2496987954\wordpress

3.Start Themler and run WP option.

Please let us know the result.

Thanks,
Ivan

Hi, Sorry for the delay. As a temporary workaround please try the following solution: 1. Make a reserved copy of your important WP themes. They are stored inside the following folder: C:\PROGRA~3\Themler\hd_data\themler_2496987954\wordpress\wp-content\themes 2.Rename or completely remove **wordpress** folder: C:\PROGRA~3\Themler\hd_data\themler_2496987954\wordpress 3.Start Themler and run WP option. Please let us know the result. Thanks, Ivan
mundigl
2 Posts
mundigl posted this 24 October 2017

Well, I have the same problem and did above as you said, too. However, only the wordpress option is dead.

What else may I do?

Well, I have the same problem and did above as you said, too. However, only the wordpress option is dead. What else may I do?
mundigl
2 Posts
mundigl posted this 24 October 2017

here is the diagnostics before doing the above and after

here is the diagnostics before doing the above and after
Support Team
Support Team posted this 24 October 2017

mundigl,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

**mundigl**, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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