Diese Website ist nicht erreichbar IP ####### hat die Verbindung abgelehnt

info1360
10 Posts
info1360 posted this 23 March 2016

Hallo, seit heute morgen kann ich themler nicht mehr öffnene. Ich bekomme folgende Fehlermeldung. (siehe Anhang.)
Was könnte das sein?

Internetverbindung geht!

Danke
Gruß Frank

Hallo, seit heute morgen kann ich themler nicht mehr öffnene. Ich bekomme folgende Fehlermeldung. (siehe Anhang.) Was könnte das sein? Internetverbindung geht! Danke Gruß Frank
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3 Comments
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Support Team
Support Team posted this 23 March 2016

Hi,

Please try to switch off all the anti virus applications and firewall and let us know if that helps. You can also try the suggestions in the following article:
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting

Sincerely,
Hella

Hi, Please try to switch off all the anti virus applications and firewall and let us know if that helps. You can also try the suggestions in the following article: http://answers.themler.com/articles/13879/themler-desktop-troubleshooting Sincerely, Hella
HummerCatering
1 Posts
HummerCatering posted this 11 October 2016

I have the same Problem. And i deinstall all anti virus and firewalls. 2 Days i work only on this Problem. Is not nice!

I have the same Problem. And i deinstall all anti virus and firewalls. 2 Days i work only on this Problem. Is not nice!
Support Team
Support Team posted this 11 October 2016

Hello Mike,

Please check also if there is some other application that may block the connection. If this is not the case, please follow the steps below:
1. Backup all theme folders somewhere on your computer.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello Mike, Please check also if there is some other application that may block the connection. If this is not the case, please follow the steps below: 1. Backup all theme folders somewhere on your computer. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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