Weird stuff, things gone

Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

Disappearing controls, weird stuff and more... I have no idea why I get all these bugs but I tell you, is not funny.

I just inserted a SLIDER and I get no SLIDERS controls when I select it, it says columns so I can't edit it, look:

bugs.jpg

Check some of my previous posts, they are all like this, last one was with BUTTONS, the "add extension" vanishing trick.

error.jpg

I have no weird stuff installed, plugins, etc...And this sections are all from you guys, so what can we do about this?

Thanks in advance

V.256

Disappearing controls, weird stuff and more... I have no idea why I get all these bugs but I tell you, is not funny. I just inserted a SLIDER and I get no SLIDERS controls when I select it, it says columns so I can't edit it, look: !bugs.jpg! Check some of my previous posts, they are all like this, last one was with BUTTONS, the "add extension" vanishing trick. !error.jpg! I have no weird stuff installed, plugins, etc...And this sections are all from you guys, so what can we do about this? Thanks in advance V.256
Vote to pay developers attention to this features or issue.
12 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 30 March 2016

Hello,

The fix for the issue with Slider and Columns is included into the latest Beta update.In the latest version the Slider tab appears, just navigate it to access slider options.

Sincerely,
Nettie,
BillionDigital Team

Hello, The fix for the issue with Slider and Columns is included into the latest Beta update.In the latest version the Slider tab appears, just navigate it to access slider options. Sincerely, Nettie, BillionDigital Team
Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

The slider appears, yes but I can't get its controls to modify anything, I can not add more slides, etc...

Don't you see there are no controls for the slider, carrousel, etc I can not add extensions, etc...

Is not my idea, I just don't get the "ribbon" on top that has all the controls as with the "columns" etc... I stated very clear with pictures and all in order for you guys to see that is not there.

The slider is useless if I can't control it.

The slider appears, yes but I can't get its controls to modify anything, I can not add more slides, etc... Don't you see there are no controls for the slider, carrousel, etc I can not add extensions, etc... Is not my idea, I just don't get the "ribbon" on top that has all the controls as with the "columns" etc... I stated very clear with pictures and all in order for you guys to see that is not there. The slider is useless if I can't control it.
Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

Here you have again but in more detail

again.jpg

Here you have again but in more detail !again.jpg!
Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

But if I insert it in another place VOILA!

nowyes.jpg

Get it now?

But if I insert it in another place VOILA! !nowyes.jpg! Get it now?
Support Team
Support Team posted this 30 March 2016

Hello Albin,

I understand what you mean. This is namely the issue that has been fixed. Please make sure to install the latest Beta update (current version is 265) to have the fix applied.

Sincerely,
Nettie,
BillionDigital Team

Hello Albin, I understand what you mean. This is namely the issue that has been fixed. Please make sure to install the latest Beta update (current version is 265) to have the fix applied. Sincerely, Nettie, BillionDigital Team
Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

Sorry, I though you didn't get it, thank you.

I'll wait for the update to show up, please could you check I'm in the beta list please? I think I am but it doesn't show up in my profile as selected even I save it.

Thanks again

Sorry, I though you didn't get it, thank you. I'll wait for the update to show up, please could you check I'm in the beta list please? I think I am but it doesn't show up in my profile as selected even I save it. Thanks again
Support Team
Support Team posted this 30 March 2016

Hi Albin,

Sorry for confusion. It looks like it is an internal update and not available for Beta subscribers yet. So it will be included into the next Beta update that is expected soon. It will be version 265 or higher:

i262.png

Sincerely,
Nettie,
BillionDigital Team

Hi Albin, Sorry for confusion. It looks like it is an internal update and not available for Beta subscribers yet. So it will be included into the next Beta update that is expected soon. It will be version 265 or higher: !i262.png! Sincerely, Nettie, BillionDigital Team
Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

Meanwhile I need to insert it in a temporal place, set it up and then move it...

Anyway thanks, it'll also be helpful that you guys keep the log updated.

Meanwhile I need to insert it in a temporal place, set it up and then move it... Anyway thanks, it'll also be helpful that you guys keep the log updated.
Support Team
Support Team posted this 30 March 2016

Hi Albin,

Thank you for your patience. Please note that usually we post update logs for major updates and sometimes also for Hotfix updates. The logs for Beta updates are usually not posted but then features and fixes are listed for the official update that comes next.

Sincerely,
Nettie,
BillionDigital Team

Hi Albin, Thank you for your patience. Please note that usually we post update logs for major updates and sometimes also for Hotfix updates. The logs for Beta updates are usually not posted but then features and fixes are listed for the official update that comes next. Sincerely, Nettie, BillionDigital Team
Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

Got the update now, thank you!

Got the update now, thank you!
Support Team
Support Team posted this 30 March 2016

Albin, you are welcome! Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

Albin, you are welcome! Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
Albin Klein
77 Posts
Albin Klein posted this 30 March 2016

Oh I will! hahaha

Oh I will! hahaha
You must log in or register to leave comments