Export a section

paulhale
24 Posts
paulhale posted this 25 April 2016

When you export a section where does it save to?

I can't find what I have exported so not sure if this is a bug or if I am looking in the wrong place?

When you export a section where does it save to? I can't find what I have exported so not sure if this is a bug or if I am looking in the wrong place?
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13 Comments
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Support Team
Support Team posted this 25 April 2016

Hi,

Do you see the .zip file in the downloads bar on the bottom of the browser window? It should be saved in the Downloads folder on your computer if no other settings are set in the browser.
Try to search by the name of the exported section.

Sincerely,
Hella

Hi, Do you see the .zip file in the downloads bar on the bottom of the browser window? It should be saved in the Downloads folder on your computer if no other settings are set in the browser. Try to search by the name of the exported section. Sincerely, Hella
paulhale
24 Posts
paulhale posted this 25 April 2016

No .zip file and nothing in downloads. After Im asked to name the export nothing appears to happen.
I think this may be a bug. I have tried this on 2 x Macs using both Safari and Chrome.

No .zip file and nothing in downloads. After Im asked to name the export nothing appears to happen. I think this may be a bug. I have tried this on 2 x Macs using both Safari and Chrome.
Support Team
Support Team posted this 26 April 2016

Hi,

Try to change the downloads folder in Chrome:
http://www.howtogeek.com/231002/how-to-change-the-chrome-download-folder-location/

Do you see the exported files in that folder?

Sincerely,
Hella

Hi, Try to change the downloads folder in Chrome: http://www.howtogeek.com/231002/how-to-change-the-chrome-download-folder-location/ Do you see the exported files in that folder? Sincerely, Hella
Paul T
29 Posts
Paul T posted this 23 April 2017

I am using Themler v367 on Windows 10 with Chrome Browser with Joomla and I am also unable to export sections to my computer.
My Chrome browser is set to "Ask where to save each file before downloading" but it never asks and the file isn't in my Downloads folder either. Themler just isn't generating a download zip.

I am using Themler v367 on Windows 10 with Chrome Browser with Joomla and I am also unable to export sections to my computer. My Chrome browser is set to "Ask where to save each file before downloading" but it never asks and the file isn't in my Downloads folder either. Themler just isn't generating a download zip.

Last edited 23 April 2017 by Paul T

shaulhadar
445 Posts
shaulhadar posted this 23 April 2017

I can export sections without any problems ....

I can export sections without any problems ....
Paul T
29 Posts
Paul T posted this 23 April 2017

I can export sections without any problems ....

Are you using Themler v367?

> I can export sections without any problems .... Are you using Themler v367?
wpexpertinbd
93 Posts
wpexpertinbd posted this 23 April 2017

Yes, section exporting is working with latest themler v367. I'm testing with WordPress.

Yes, section exporting is working with latest themler v367. I'm testing with WordPress.
Support Team
Support Team posted this 24 April 2017

Hi,

Maybe you would attach the screen shots that will show step by step what you are doing. I hope that we could see the issue. Also try to use another browser.

Sincerely,
Hella

Hi, Maybe you would attach the screen shots that will show step by step what you are doing. I hope that we could see the issue. Also try to use another browser. Sincerely, Hella
Paul T
29 Posts
Paul T posted this 24 April 2017

I have figured out what the issue is for me. I was trying to export a section that was inside the Post Content area. It seems that it wont do that. I tried exporting a section that was in the Header and it worked fine.

I have figured out what the issue is for me. I was trying to export a section that was inside the Post Content area. It seems that it wont do that. I tried exporting a section that was in the Header and it worked fine.
Support Team
Support Team posted this 24 April 2017

Hi,

Looks like this is joomla specific issue. I've tested export function on WP ans it works just fine. I'll report it to our developers.
We'll let you know when we receive any news from them.

Thank you,
Olivia

Hi, Looks like this is joomla specific issue. I've tested export function on WP ans it works just fine. I'll report it to our developers. We'll let you know when we receive any news from them. Thank you, Olivia
Paul T
29 Posts
Paul T posted this 24 April 2017

Okay Thanks

Okay Thanks
claudio34
5 Posts
claudio34 posted this 16 August 2019

themler export theme does not show folder.
Where do you save?

themler export theme does not show folder. Where do you save?
Support Team
Support Team posted this 16 August 2019

Hello,

Please check the default save location for the browser. Or do you use Themler for Mac or Themler for Windows?

Sincerely,
Nettie

Hello, Please check the default save location for the browser. Or do you use Themler for Mac or Themler for Windows? Sincerely, Nettie
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