Can't login in THemler

Ivan_Krypt
18 Posts
Ivan_Krypt posted this 28 April 2016

Hello Themler Team

Do you have a problem with a server? I have about 5 Themeler websites and logging does not work .. Only the white screen appears (see attachment) I use the Web version of Joomla Themler. So I can not templates published :-(

Best regards - Ivan

Hello Themler Team Do you have a problem with a server? I have about 5 Themeler websites and logging does not work .. Only the white screen appears (see attachment) I use the Web version of Joomla Themler. So I can not templates published :-( Best regards - Ivan
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6 Comments
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Ivan_Krypt
18 Posts
Ivan_Krypt posted this 28 April 2016

The problem has solved itself. I have just to be patient. I'm sorry :-(

The problem has solved itself. I have just to be patient. I'm sorry :-(
Support Team
Support Team posted this 28 April 2016

Hello Ivan,

Ok, please let us know if the issue appears again or in any other case.

Sincerely,
Nettie,
BillionDigital Team

Hello Ivan, Ok, please let us know if the issue appears again or in any other case. Sincerely, Nettie, BillionDigital Team
Ivan_Krypt
18 Posts
Ivan_Krypt posted this 30 April 2016

Okey Dokey !

Okey Dokey !
mysteryman
9 Posts
mysteryman posted this 22 July 2016

I also can't log in to themler.com website. Specially answers.themler.com
I gotta tell you guys your customer support is a bit slow.

I also can't log in to themler.com website. Specially answers.themler.com I gotta tell you guys your customer support is a bit slow.
mysteryman
9 Posts
mysteryman posted this 22 July 2016

This is what I get every time I try to login for the past 3 months on every browser!!!!

The answers.themler.com page isn’t working

answers.themler.com redirected you too many times.
Try:
Reloading the page
Clearing your cookies
ERR_TOO_MANY_REDIRECTS

This is what I get every time I try to login for the past 3 months on every browser!!!! The answers.themler.com page isn’t working answers.themler.com redirected you too many times. Try: Reloading the page Clearing your cookies ERR_TOO_MANY_REDIRECTS
Support Team
Support Team posted this 22 July 2016

Hi,

This is a public thread and it's being monitored not that properly as private tickets.
If you want us to resolve your issue ASAP, please feel free to create a new private ticket and provide us with some more detail here, e.g. screenshot of the error, console output, etc.

Thanks,
Ivan

Hi, This is a public thread and it's being monitored not that properly as private tickets. If you want us to resolve your issue ASAP, please feel free to create a new private ticket and provide us with some more detail here, e.g. screenshot of the error, console output, etc. Thanks, Ivan
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