Can't install Themler in my local computer

jmoreirai
14 Posts
jmoreirai posted this 16 July 2016

I'm trying to install Themler, after downloaded from Themler website and the following error is coming up:

"Port 12306 is used by another process...."

I'm trying to install Themler, after downloaded from Themler website and the following error is coming up: "Port 12306 is used by another process...."
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3 Comments
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Support Team
Support Team posted this 17 July 2016

Hi Jose,

Please make sure that you're trying to install the latest version and let us know if the issue still persists:
http://getthemler.com/Themler.1.0.319.fe25b.exe

Thanks,
Ivan

Hi Jose, Please make sure that you're trying to install the latest version and let us know if the issue still persists: http://getthemler.com/Themler.1.0.319.fe25b.exe Thanks, Ivan
Cilento Informatica
2 Posts
Cilento Informatica posted this 12 December 2017

I also have the same problem, while installing last version (http://getthemler.com/Themler.1.0.319.fe25b.exe), what to do?

I also have the same problem, while installing last version (http://getthemler.com/Themler.1.0.319.fe25b.exe), what to do?
Support Team
Support Team posted this 12 December 2017

Hello,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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