THEMLER NEEDS NEW SUPPORT SYSTEM

Can we get some votes for a proper support system? I don't think the Themler team understands the importance of supporting their product in a timely fashion. It is one thing to have to wait 3 days...
13 Replies
8 Votes

Latest By shane25

Activity
28 July 2018

Started 20 June 2017 by kheidemann

Themler support

hi, is Themler support still active ? I am waiting for answers for weeks now.. and my template still don't work with certain condition. The Themler commitment is 1-2 days.
10 Replies
1 Votes

Latest By Support Team

Activity
22 June 2017

Started 15 September 2015 by philippe.pphantom

Support Desperately needed after 2 weeks unresolved

I have a Private Ticket below that has an issue that your developers are 'looking at' however it is now 2 weeks...
11 Replies
0 Votes

Latest By Support Team

Activity
28 February 2017

Started 17 February 2017 by richard25

SUPPORT

Im waiting weeks and even months for support anyone else got the same issues. I have found major bugs and issue and nothing getting done about it. What would poeple suggest apart from themeforest...
1 Reply
0 Votes

Latest By Support Team

Activity
10 February 2017

Started 08 February 2017 by Mark Holland

this support is always a mess

will you support your customers or not ?
3 Replies
0 Votes

Latest By Support Team

Activity
23 August 2016

Started 19 August 2016 by philippe.pphantom

Im I being ignored by support?

Hello, I've been using Themler a lot the last few weeks and have come up against quite a few problems that needed clarification and help from support. Some of my questions have gone totally ignored...
3 Replies
0 Votes

Latest By Support Team

Activity
14 March 2016

Started 12 March 2016 by Seagull

HAS THEMLER SUPPORT VANISHED????

I am not one who posts publicly, but after over 48 hrs waiting for a response involving a MAJOR Themler issue, it appears that the Support Team has VANISHED!!!! I understand if they have no...
7 Replies
9 Votes

Latest By Support Team

Activity
26 November 2015

Started 23 August 2015 by websitefixerupper