Are your tickets being answered - am I being deliberately ignored?

Hi All A quick question are your private tickets being answered? I have one that is 2 weeks old and another that is 6 days old and neither have had a single response from support - despite them...
9 Replies
3 Votes

Latest By DeeMo

2 weeks ago

Started 4 weeks ago by DeeMo

Support Timeframes?

Can anyone advise how long it is taking support to come back to them? It's been a long time since I had to raise a question but posted on a few days ago and have had no response at all? I can't see...
11 Replies
0 Votes

Latest By DeeMo

2 weeks ago

Started 23 August 2018 by DeeMo

Woocommerce's shopping-cart and themler

How to add a shopping-cart in themler and add a button "add to shopping-cart" or something like that. Maybe there are some special icons in settings of themler or woocommerce (I need a duttons "add to...
3 Replies
0 Votes

Latest By Support Team

4 weeks ago

Started 4 weeks ago by sergey_0609


Can we get some votes for a proper support system? I don't think the Themler team understands the importance of supporting their product in a timely fashion. It is one thing to have to wait 3 days...
13 Replies
8 Votes

Latest By shane25

28 July 2018

Started 20 June 2017 by kheidemann

General Suggestion for Customer Support

A lot of people, like me, are Artisteer users, not familiar with Bootstrap ...and are confused by Themler. I'm just thinking about how much time could be saved with sending screenshots and going...
1 Reply
0 Votes

Latest By kami88

16 October 2015

Started 16 October 2015 by kami88