Themler on your local/remote server or Themler Desktop does not start, save, export
Please follow these steps to identify what is causing the issue:
Disable all non-standard CMS plugins/modules/components and see if the issue goes away.
If so, then slowly enable them one by one until you notice the issue occurring again.
This should help to determine if one of the plugins/modules is creating the issue.
Disable antivirus, firewall.
Disable browser extensions/add-ons.
HTTP/HTTPS.
Please open browse Console by clicking F12 >> switch to Console tab. If you see the error message like "Blocked a frame from accessing a cross-origin frame" please refer to this article:
http://answers.themler.com/articles/56373/blocked-a-frame-from-accessing-a-cross-origin-frame
Check folder permissions. Themler theme folder should have write and execute permissions recursively. For more details please refer to the "How To Install..." articles under the CMS sections.
Joomla
- One of the possible reasons is Akeeba Admin Tools component.
It changes folder permissions, forbids saving, executing and loading of Themler and theme files. We suggest to disable this component white working with Themler.
### Themler on your local/remote server or Themler Desktop does not start, save, export
Please follow these steps to identify what is causing the issue:
1. Disable all non-standard CMS plugins/modules/components and see if the issue goes away.
If so, then slowly enable them one by one until you notice the issue occurring again.
This should help to determine if one of the plugins/modules is creating the issue.
2. Disable antivirus, firewall.
3. Disable browser extensions/add-ons.
4. HTTP/HTTPS.
Please open browse Console by clicking F12 >> switch to Console tab. If you see the error message like "Blocked a frame from accessing a cross-origin frame" please refer to this article:
http://answers.themler.com/articles/56373/blocked-a-frame-from-accessing-a-cross-origin-frame
5. Check **folder permissions**. Themler theme folder should have write and execute permissions **recursively**. For more details please refer to the "How To Install..." articles under the CMS sections.
### Joomla
- One of the possible reasons is **Akeeba Admin Tools** component.
It changes folder permissions, forbids saving, executing and loading of Themler and theme files. We suggest to disable this component white working with Themler.