Why Themler taking 48 hrs to response a ticket

Support Team posted this 04 October 2016

Hi,

I have responded to the similar ticket from you. Actually when you create so man tickets with the same question it also slows our work as we need to respond to the several similar questions while that time could be spent on solving other real issues.
So if possible please do not post a lot of cases only to ask when your real problem case will be responded.

Sincerely,
Hella

Hi, I have responded to the similar ticket from you. Actually when you create so man tickets with the same question it also slows our work as we need to respond to the several similar questions while that time could be spent on solving other real issues. So if possible please do not post a lot of cases only to ask when your real problem case will be responded. Sincerely, Hella