I tried to open Themler and its giving Error

Damy
7 Posts
Damy posted this 08 October 2016

Hello Themler,

I tried to open Themler and its giving error, I have attached the Error log file here

Regards!

Hello Themler, I tried to open Themler and its giving error, I have attached the Error log file here Regards!
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Support Team
Support Team posted this 08 October 2016

Hello,

Please try temporarily disabling antivirus and firewall and start again. If the issue persists, please try the following:
1. Backup all theme folders somewhere on your computer.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, Please try temporarily disabling antivirus and firewall and start again. If the issue persists, please try the following: 1. Backup all theme folders somewhere on your computer. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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