Themler not loading

tersia
5 Posts
tersia posted this 14 October 2016

This morning, my Themler will not open at all. It only hangs on a white screen.
How can I solve this?

This morning, my Themler will not open at all. It only hangs on a white screen. How can I solve this?
desktop cannot-start
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3 Comments
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Support Team
Support Team posted this 14 October 2016

Hi,

That happens on a live site or in the desktop application?
Try the following suggestions:
http://answers.themler.com/articles/65488/troubleshooting-read-first
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting

Sincerely,
Hella

Hi, That happens on a live site or in the desktop application? Try the following suggestions: http://answers.themler.com/articles/65488/troubleshooting-read-first http://answers.themler.com/articles/13879/themler-desktop-troubleshooting Sincerely, Hella
tersia
5 Posts
tersia posted this 14 October 2016

Thank you for the reply. It happened on desktop application.
It opened eventually, just took forever.

Thank you for the reply. It happened on desktop application. It opened eventually, just took forever.
Support Team
Support Team posted this 14 October 2016

Hi,

In case the problem persists, try the recommendations from the post above.

Sincerely,
Hella

Hi, In case the problem persists, try the recommendations from the post above. Sincerely, Hella
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