Error trying to open the Themlar

117 Posts

Amilcar Botelho Rubim Junior posted this 18 October 2016

What is this error that appears when trying to open the Themler?

Error displaying the error page: Application Instantiation Error: No database selected SQL=SELECT session_id FROM jk1_session WHERE session_id = '29lq0e1ccr8ufiigksv8c49ma4' LIMIT 0, 1

What is this error that appears when trying to open the Themler? Error displaying the error page: Application Instantiation Error: No database selected SQL=SELECT `session_id` FROM `jk1_session` WHERE `session_id` = '29lq0e1ccr8ufiigksv8c49ma4' LIMIT 0, 1

desktop cannot-start

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117 Posts

Amilcar Botelho Rubim Junior posted this 19 October 2016

Already I uninstalled and installed again Themler and the error continues.

Error displaying the error page: Application Instantiation Error: No database selected SQL=SELECT session_id FROM jk1_session WHERE session_id = 'os7il1v9l9nupkc1079o0h0rf6' LIMIT 0, 1

Amilcar

Already I uninstalled and installed again Themler and the error continues. Error displaying the error page: Application Instantiation Error: No database selected SQL=SELECT `session_id` FROM `jk1_session` WHERE `session_id` = 'os7il1v9l9nupkc1079o0h0rf6' LIMIT 0, 1 Amilcar

Support Team posted this 19 October 2016

Hello Amilcar,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello Amilcar, Please follow the steps below: 1. Backup all theme folders somewhere on your computer. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team