Add Section: No results were founds

MercurioWeb WebStudio
75 Posts
MercurioWeb WebStudio posted this 31 October 2016

Hi, I am trying to insert a new section on my site, but it doesn't appear me anymore the list of the available sections. See The attached screenshot

Hi, I am trying to insert a new section on my site, but it doesn't appear me anymore the list of the available sections. See The attached screenshot
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9 Comments
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Support Team
Support Team posted this 31 October 2016

Hello,

It looks like you are searching among themes, and not among sections. To add a new section, please select Insert tab >> Section >> From Library, and add "Team" or any other filter, then section should become visible.

Sincerely,
Nettie,
BillionDigital Team

Hello, It looks like you are searching among themes, and not among sections. To add a new section, please select Insert tab >> Section >> From Library, and add "Team" or any other filter, then section should become visible. Sincerely, Nettie, BillionDigital Team
MercurioWeb WebStudio
75 Posts
MercurioWeb WebStudio posted this 31 October 2016

thank you. Now it works!

thank you. Now it works!
Support Team
Support Team posted this 31 October 2016

You are welcome! Please feel free to contact us if you have any other questions or issues.

Sincerely,
Nettie,
BillionDigital Team

You are welcome! Please feel free to contact us if you have any other questions or issues. Sincerely, Nettie, BillionDigital Team
sakbarra81
12 Posts
sakbarra81 posted this 18 January 2017

Hi I seemed to be having the same problem, i have done the above but it has not worked.

"To add a new section, please select Insert tab >> Section >> From Library, and add "Team" or any other filter, then section should become visible."

please see image attached

Many thanks

Hi I seemed to be having the same problem, i have done the above but it has not worked. "To add a new section, please select Insert tab >> Section >> From Library, and add "Team" or any other filter, then section should become visible." please see image attached Many thanks
lawjm
1 Posts
lawjm posted this 19 January 2017

Hi, I'm getting the same error.

Are you having technical difficulties? I even bought an upgrade today.

Please advise what is happening.

Hi, I'm getting the same error. Are you having technical difficulties? I even bought an upgrade today. Please advise what is happening.
Support Team
Support Team posted this 19 January 2017

Hi,

I can not reproduce the problem. Please try to disable all the browser plug-ins. If the issue continues, please try to press F12 and open Console tab, make a screen shot if there is any error.

Sincerely,
Hella

Hi, I can not reproduce the problem. Please try to disable all the browser plug-ins. If the issue continues, please try to press F12 and open Console tab, make a screen shot if there is any error. Sincerely, Hella
mariano.gimeno
8 Posts
mariano.gimeno posted this 25 July 2017

the same error. Please help me, i being to hate themler, because when i work whit it, i spend a lot of time triying to fix the problems that give to me...

this is the image,

http://uploads.im/T6c4N.png

the same error. Please help me, i being to hate themler, because when i work whit it, i spend a lot of time triying to fix the problems that give to me... this is the image, http://uploads.im/T6c4N.png

Last edited 25 July 2017 by mariano.gimeno

mariano.gimeno
8 Posts
mariano.gimeno posted this 25 July 2017

thx for your help...

guys disable adblock to fix the problem.

thx for your help... guys disable adblock to fix the problem.
Support Team
Support Team posted this 25 July 2017

Hi,

There were some technical issues on our side.
However, now everything should be working fine.

Please let us know if you have any further questions.

Thanks,
Ivan

Hi, There were some technical issues on our side. However, now everything should be working fine. Please let us know if you have any further questions. Thanks, Ivan
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