Why Themler is not giving support since it is 24 hrs past

support12
49 Posts
support12 posted this 07 November 2016

Dear Support why are you not giving us support or any reply as it is already 24 hrs past . This is really embarrassing.

Dear Support why are you not giving us support or any reply as it is already 24 hrs past . This is really embarrassing.
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3 Comments
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Support Team
Support Team posted this 07 November 2016

Hi,

We are terribly sorry, we'll answer your cases as soon as we have a solution.

Sincerely,
Hella

Hi, We are terribly sorry, we'll answer your cases as soon as we have a solution. Sincerely, Hella
support12
49 Posts
support12 posted this 07 November 2016

Not it's working but suddenly I am facing this error again 500 error.

Not it's working but suddenly I am facing this error again 500 error.
Support Team
Support Team posted this 07 November 2016

Hi,

Could you please post the issue in the case where we also have the access to the site back end. The 500 error might be the permissions error. Check:
http://answers.themler.com/articles/65524/themler-themes-issues-prestashop

Sincerely,
Hella

Hi, Could you please post the issue in the case where we also have the access to the site back end. The 500 error might be the permissions error. Check: http://answers.themler.com/articles/65524/themler-themes-issues-prestashop Sincerely, Hella
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