html open / close

Hello Martin,
the tags [html][/html] is one of relatively new feature. It i added to content automatically when content is being edited in Themler. They're used to store the content settings like length, bg color, etc.
You may remove these tags manually from WP admin back end, but just keep in mind that if content is edited within Themler the [html] tags are added automatically back.

regards,
Aileen

The problem is that Themler in combination with visual composer places the tags back in a new visual composer row. Therefore the css does not work. The only way to avoid this is to remove before editing the tags at the beginning and end and just before updating placing them back. An enormous hassle. Our customers can not update their own text any long, because removing and placing the tags back with every page you edit is to complicated. Is there a a way to disable this new feature, because we will loose customers because of it. Or is there another solution?

Last edited 02 December 2016 by martin75

Hello Martin,
it'd be helpful if you provide access to your WP admin back end and provide direct link to any page which demonstrates the issue:

Because it places the code in rows it does not apply the css from the
theme, that build in themler.

We'll check would could be done about it

regards,
Aileen

This is a problem in every theme we use in combination with visual composer.
For instance:

http://pakhetbinnenhofin.nl/wp-admin

Admin
wouteris12a

It occurs on all pages. Try change the h3 line DE OPDRACHT on the following page:

http://pakhetbinnenhofin.nl/de-opdracht/

save it and see what happens or just any other correction on one of the pages. Look how it looks before editing and after.

Hello Martin,
it looks like I need additional password to view the page content. Here is what I get

De inhoud is beveiligd met een wachtwoord. Om deze te kunnen bekijken,
vul het wachtwoord hieronder in:

The password "wouteris12a" is not accepted

regards,
Aileen

ok. To view the page (this is a secret project) use the password: martin

Hello Martin,
I managed to log in and I see the issue. I'll discuss with developers whether it is possible to do anything about it and will let you know

regards,
Aileen

Thank you in advance,

Martin

Hello Martin,
you have added the custom fonts via code

/* Generated by Font Squirrel (https://www.fontsquirrel.com) on November 23, 2016 */
@font-face {
  font-family: 'odin_roundedbold_italic';
  src: url('odin_rounded_-_bold_italic-webfont.woff2') format('woff2'), url('odin_rounded_-_bold_italic-webfont.woff') format('woff');
  font-weight: normal;
  font-style: normal;
}
@font-face {
  font-family: 'odin_roundedregular';
  src: url('odin_rounded_-_regular-webfont.woff2') format('woff2'), url('odin_rounded_-_regular-webfont.woff') format('woff');
  font-weight: normal;
  font-style: normal;
}
...

The files

odin_rounded_-_bold-webfont.woff
odin_rounded_-_bold-webfont.woff2
odin_rounded_-_bold_italic-webfont.woff
odin_rounded_-_bold_italic-webfont.woff2
odin_rounded_-_light-webfont.woff
odin_rounded_-_light-webfont.woff2
odin_rounded_-_light_italic-webfont.woff
odin_rounded_-_light_italic-webfont.woff2
odin_rounded_-_regular-webfont.woff
odin_rounded_-_regular-webfont.woff2
odin_rounded_-_regular_italic-webfont.woff
odin_rounded_-_regular_italic-webfont.woff2

Are added to the theme folder Untitled (that is correct), but they're missed in the folder Untitled_preview .That's why different fonts are used in Themler and live page. Add the listed files to folder Untitled_preview , it resolve the issue.

Regards,
Aileen

Dear Aileen,

Thanks, I have copied the files also to the Untitled_preview folder. Any word about the open / close problem?

Hello Martin,
I suppose that you mean the [html][/html] tags. This won't be changed in the near future. However the provided workaround solves the issue with fonts.
In case you face with other issues please let us know

regards,
Aileen

Dear Aileen,

I hope you understand that none of our customers can work any longer, as long as the [html] [/html] problem is not fixed.
So we provide them with a site, a content management system for doing the changes to their site. But if they do, they almost need to learn programming because for each thing they need to edit they first have to remove the open / close tags and after editing putting them back before updating the page. And that for each page they need to edit. Unworkable.

This means we have to stop working with themler for our customers or programm a script for each site that solves the problem. Hope that you do not do any new updates with such changes, that causes your loyal customers these problems.
Hope this reply might change your opinion in changing it back.

Hi,

Thanks for your feedback, we'll consider your opinion about the content editor. Sorry to hear that it is such huge inconvenience for you.

Sincerely,
Hella