When I click "Run Themler" in wordpress Admin I get this

tpkarlen
20 Posts
tpkarlen posted this 01 December 2016

Hello everyone,

I've installed a woocommerce theme for the 1st time and when I click on Themler and then "Run Themler" I get the following message.

"The theme name may contain only alphanumeric symbols and underscore (A-z, 0-9, '_').

Please rename 'auto/Auto' and 'auto/Auto_preview' to the fitting name. Also you need to ensure that your name and 'Theme Name' in style.css are the same."

Can someone help me please, I'm a bit lost?

Thanks in Advance,

Todd

Hello everyone, I've installed a woocommerce theme for the 1st time and when I click on Themler and then "Run Themler" I get the following message. "The theme name may contain only alphanumeric symbols and underscore (A-z, 0-9, '_'). Please rename 'auto/Auto' and 'auto/Auto_preview' to the fitting name. Also you need to ensure that your name and 'Theme Name' in style.css are the same." Can someone help me please, I'm a bit lost? Thanks in Advance, Todd

Last edited 01 December 2016 by tpkarlen

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Support Team
Support Team posted this 01 December 2016

Hello Todd,

Could you please provide steps to reproduc the issue? You have renamed the theme on export and then installed at some host?

Sincerely,
Nettie,
BillionDigital Team

Hello Todd, Could you please provide steps to reproduc the issue? You have renamed the theme on export and then installed at some host? Sincerely, Nettie, BillionDigital Team
tpkarlen
20 Posts
tpkarlen posted this 01 December 2016

Thanks Nattie for your reply,

Below is a screencast on my google drive to show you the exact steps that I took yesterday.

https://drive.google.com/file/d/0B-nyv909UW3nNVBjelJuNTlEdWc/view?usp=sharing

Also I have another quick question. See the next screencast as well please

https://drive.google.com/file/d/0B-nyv909UW3nS2NhSVBXVnBrNlE/view?usp=sharing

Thank you for your time and I am really looking forward to having fun with Themler.

Also as I said in the first video clip, here is the notification that popped up on my screen when I downloaded the new Themler. See Below.

Please wait...Themler Diagnostics Log
Please create a new support topic at 'http://answers.themler.com' and attach this log to your ticket.

INFO:Version files finded:
INFO: C:\PROGRA~3\Themler\1.0.319.25.ver
INFO:Check free disk space...
INFO:Check Services...
INFO:Check Files...
INFO:Check HTTP Server...
INFO:Check url for C:\PROGRA~3\Themler\hd_data\themler_4204956763
INFO: Check is url available: http://localhost:12080/themler_4204956763/startup
INFO: Check is url available: http://localhost:12080/themler_4204956763/wordpress
INFO: Check is url available: http://localhost:12080/themler_4204956763/joomla
INFO:Check INI Files...
INFO:No errors!

======== Content of file C:\Program Files (x86)\Themler\bin_logs\bat_exec.log ========
Program files detected C:\Program Files (x86)
Must be on program files\themler\bin
Volume in drive C is OS
Volume Serial Number is E6E4-2D53

Directory of C:\Program Files (x86)\Themler\bin

12/01/2016 10:09 AM <dir> .
12/01/2016 10:09 AM <dir> ..
12/01/2016 10:08 AM <dir> 7zip
12/01/2016 10:08 AM <dir> apache
12/01/2016 10:09 AM <dir> diagnostics
06/22/2016 05:18 AM 1,402 install-apache.bat
06/22/2016 05:18 AM 2,724 install-mysql.bat
12/01/2016 10:09 AM <dir> mysql
12/01/2016 10:09 AM <dir> php
06/22/2016 05:18 AM 1,730 uninstall-apache.bat
06/22/2016 05:18 AM 1,695 uninstall-mysql.bat
12/01/2016 10:08 AM <dir> _logs

           4 File(s)          7,551 bytes
           8 Dir(s)  834,956,091,392 bytes free

creating logs just in case
A subdirectory or file C:\ProgramData\Themler already exists.
A subdirectory or file C:\Pr
Program files detected C:\Program Files (x86)
Must be on program files\themler\bin
Volume in drive C is OS
Volume Serial Number is E6E4-2D53

Directory of C:\Program Files (x86)\Themler\bin

12/01/2016 10:09 AM <dir> .
12/01/2016 10:09 AM <dir> ..
12/01/2016 10:08 AM <dir> 7zip
12/01/2016 10:08 AM <dir> apache
12/01/2016 10:09 AM <dir> diagnostics
06/22/2016 05:18 AM 1,402 install-apache.bat
06/22/2016 05:18 AM 2,724 install-mysql.bat
12/01/2016 10:09 AM <dir> mysql
12/01/2016 10:09 AM <dir> php
06/22/2016 05:18 AM 1,730 uninstall-apache.bat
06/22/2016 05:18 AM 1,695 uninstall-mysql.bat
12/01/2016 10:08 AM <dir> _logs

           4 File(s)          7,551 bytes
           8 Dir(s)  834,386,399,232 bytes free

creating logs just in case
A subdirectory or file C:\ProgramData\Themler already exists.
A subdirectory or file C:\Pr

======== End of file C:\Program Files (x86)\Themler\bin_logs\bat_exec.log ========

ERROR:Unable to find file C:\ProgramData\Themler\logs\Themler_vbs.log

ERROR:Unable to find file C:\Users\Velocitiy\AppData\Local\Themler\Themler_vbs.log

======== Content of file C:\ProgramData\Themler\logs\startup.php.log ========
Thu, 01 Dec 2016 17:09:47 +0000

run from browser =
suffix = _4204956763
themlerDataPath = C:/ProgramData/Themler
icPath = C:/ProgramData/Themler/hd_data/themler_4204956763
url = http://127.0.0.1:12080/themler_4204956763
versionFile not exists
UnZip successful, target directory exists
Replace common.php result is 3930

======== End of file C:\ProgramData\Themler\logs\startup.php.log ========

======== Content of file C:\ProgramData\Themler\logs\apache\error.log ========
[Thu Dec 01 10:09:42.651981 2016] [mpm_winnt:notice] [pid 12432:tid 932] AH00455: Apache/2.4.16 (Win32) PHP/5.4.42 configured -- resuming normal operations
[Thu Dec 01 10:09:42.652981 2016] [mpm_winnt:notice] [pid 12432:tid 932] AH00456: Server built: Jul 13 2015 10:37:15
[Thu Dec 01 10:09:42.652981 2016] [core:notice] [pid 12432:tid 932] AH00094: Command line: 'C:\Program Files (x86)\Themler\bin\apache\bin\hthemlerd.exe -d C:/Program Files (x86)/Themler/bin/apache'
[Thu Dec 01 10:09:42.672984 2016] [mpm_winnt:notice] [pid 12432:tid 932] AH00418: Parent: Created child process 8536
[Thu Dec 01 10:09:44.358199 2016] [mpm_winnt:notice] [pid 8536:tid 920] AH00354: Child: Starting 64 worker threads.

======== End of file C:\ProgramData\Themler\logs\apache\error.log ========

======== Content of file C:\ProgramData\Themler\logs\apache\access.log ========
127.0.0.1 - - [01/Dec/2016:10:14:03 -0700] "GET /startup.php HTTP/1.1" 200 27 14002 mis
::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/startup HTTP/1.1" 301 258 14000 mis
::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/startup/ HTTP/1.1" 200 30295 49513 mis
::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/wordpress HTTP/1.1" 301 260 2001 mis
::1 - - [01/Dec/2016:10:19:06 -0700] "GET /themler_4204956763/joomla HTTP/1.1" 301 257 2001 mis
::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/wordpress/ HTTP/1.1" 200 12562 1128802 mis
::1 - - [01/Dec/2016:10:19:06 -0700] "GET /themler_4204956763/joomla/ HTTP/1.1" 200 11815 2987177 mis

======== End of file C:\ProgramData\Themler\logs\apache\access.log ========

======== Content of file C:\ProgramData\Themler\logs\mysql\error.log ========
161201 10:09:20 [Note] Plugin 'FEDERATED' is disabled.
161201 10:09:20 InnoDB: The InnoDB memory heap is disabled
161201 10:09:20 InnoDB: Mutexes and rw_locks use Windows interlocked functions
161201 10:09:20 InnoDB: Compressed tables use zlib 1.2.3
161201 10:09:20 InnoDB: Initializing buffer pool, size = 256.0M
161201 10:09:20 InnoDB: Completed initialization of buffer pool
InnoDB: The first specified data file C:\PROGRA~3\Themler\db_data\ibdata1 did not exist:
InnoDB: a new database to be created!
161201 10:09:20 InnoDB: Setting file C:\PROGRA~3\Themler\db_data\ibdata1 size to 10 MB
InnoDB: Database physically writes the file full: wait...
161201 10:09:20 InnoDB: Log file C:\PROGRA~3\Themler\db_data\ib_logfile0 did not exist: new to be created
InnoDB: Setting log file C:\PROGRA~3\Themler\db_data\ib_logfile0 size to 256 MB
InnoDB: Database physically writes the file full: wait...
InnoDB: Progress in MB: 100 200
161201 10:09:26 InnoDB: Log file C:\PROGRA~3\Themler\db_data\ib_logfile1 did not exist: new to be created
InnoDB: Setting log file C:\PROGRA~3\Themler\db_data\ib_logfile1 size to 256 MB
InnoDB: Database physically writes the file full: wait...
InnoDB: Progress in MB: 100 200
InnoDB: Doublewrite buffer not found: creating new
InnoDB: Doublewrite buffer created
InnoDB: 127 rollback segment(s) active.
InnoDB: Creating foreign key constraint system tables
InnoDB: Foreign key constraint system tables created
161201 10:09:34 InnoDB: Waiting for the background threads to start
161201 10:09:35 InnoDB: 5.5.42 started; log sequence number 0
161201 10:09:35 [Note] Server hostname (bind-address): '0.0.0.0'; port: 12306
161201 10:09:35 [Note] - '0.0.0.0' resolves to '0.0.0.0';
161201 10:09:35 [Note] Server socket created on IP: '0.0.0.0'.
161201 10:09:36 [Note] Event Scheduler: Loaded 0 events
161201 10:09:36 [Note] C:\Program Files (x86)\Themler\bin\mysql\bin\mythemlerd.exe: ready for connections.
Version: '5.5.42-log' socket: '' port: 12306 MySQL Community Server (GPL)

======== End of file C:\ProgramData\Themler\logs\mysql\error.log ========

======== Content of file C:\Users\Velocitiy\AppData\Local\Temp\themler_install.log ========
Starting onInit...
Starting uninstaller...
Uninstaller started
Starting onInit...
Calculating user folders for install...
Users folder for install calculated
onInit finished...
Starting main...
Copying cms data...
CMS data copied
Copying rest of files...
Rest of files copied
Copying dumps...
Dumps copied
Main finished
Adding firewall rules...
Firewall rules added
Replacing config files...
Config files replaced
Installing MySql...
MySql installed
Installing apache service...
Apache service installed
Creating link and icons...
Icons and links created...
Opening control panel...
Control panel opened
Creating shorcut...
Shortcut created
Starting onInit...
Calculating user folders for install...
Users folder for install calculated
onInit finished...
Starting main...
Copying main files...
Main files copied
Copying cms data...
CMS data copied
Copying rest of files...
Rest of files copied
Copying dumps...
Dumps copied
Main finished
Adding firewall rules...
Firewall rules added
Replacing config files...
Config files replaced
Installing MySql...
MySql installed
Installing apache service...
Apache service installed
Installing CMS content...
CMS content installed
Creating link and icons...
Icons and links created...
Opening control panel...
Control panel opened
Creating shorcut...
Shortcut created

======== End of file C:\Users\Velocitiy\AppData\Local\Temp\themler_install.log ========

======== Content of file C:\ProgramData\Themler\hd_data\themler_4204956763\startup_logs\cms.log ========
Thu, 01 Dec 2016 17:10:37 +0000: openTheme(joomla)
Thu, 01 Dec 2016 17:10:37 +0000: install CMS
Thu, 01 Dec 2016 17:10:37 +0000: deployDB(joomla, joomla_, http://127.0.0.1:12080, /themler_4204956763)
Thu, 01 Dec 2016 17:11:04 +0000: deployCMS(joom

Thanks Nattie for your reply, Below is a screencast on my google drive to show you the exact steps that I took yesterday. https://drive.google.com/file/d/0B-nyv909UW3nNVBjelJuNTlEdWc/view?usp=sharing Also I have another quick question. See the next screencast as well please https://drive.google.com/file/d/0B-nyv909UW3nS2NhSVBXVnBrNlE/view?usp=sharing Thank you for your time and I am really looking forward to having fun with Themler. Also as I said in the first video clip, here is the notification that popped up on my screen when I downloaded the new Themler. See Below. Please wait...Themler Diagnostics Log Please create a new support topic at 'http://answers.themler.com' and attach this log to your ticket. INFO:Version files finded: INFO: C:\PROGRA~3\Themler\1.0.319.25.ver INFO:Check free disk space... INFO:Check Services... INFO:Check Files... INFO:Check HTTP Server... INFO:Check url for C:\PROGRA~3\Themler\hd_data\themler_4204956763 INFO: Check is url available: http://localhost:12080/themler_4204956763/startup INFO: Check is url available: http://localhost:12080/themler_4204956763/wordpress INFO: Check is url available: http://localhost:12080/themler_4204956763/joomla INFO:Check INI Files... INFO:No errors! ======== Content of file C:\Program Files (x86)\Themler\bin\_logs\bat_exec.log ======== Program files detected C:\Program Files (x86) Must be on program files\themler\bin Volume in drive C is OS Volume Serial Number is E6E4-2D53 Directory of C:\Program Files (x86)\Themler\bin 12/01/2016 10:09 AM &lt;dir&gt; . 12/01/2016 10:09 AM &lt;dir&gt; .. 12/01/2016 10:08 AM &lt;dir&gt; 7zip 12/01/2016 10:08 AM &lt;dir&gt; apache 12/01/2016 10:09 AM &lt;dir&gt; diagnostics 06/22/2016 05:18 AM 1,402 install-apache.bat 06/22/2016 05:18 AM 2,724 install-mysql.bat 12/01/2016 10:09 AM &lt;dir&gt; mysql 12/01/2016 10:09 AM &lt;dir&gt; php 06/22/2016 05:18 AM 1,730 uninstall-apache.bat 06/22/2016 05:18 AM 1,695 uninstall-mysql.bat 12/01/2016 10:08 AM &lt;dir&gt; _logs 4 File(s) 7,551 bytes 8 Dir(s) 834,956,091,392 bytes free creating logs just in case A subdirectory or file C:\ProgramData\Themler already exists. A subdirectory or file C:\Pr Program files detected C:\Program Files (x86) Must be on program files\themler\bin Volume in drive C is OS Volume Serial Number is E6E4-2D53 Directory of C:\Program Files (x86)\Themler\bin 12/01/2016 10:09 AM &lt;dir&gt; . 12/01/2016 10:09 AM &lt;dir&gt; .. 12/01/2016 10:08 AM &lt;dir&gt; 7zip 12/01/2016 10:08 AM &lt;dir&gt; apache 12/01/2016 10:09 AM &lt;dir&gt; diagnostics 06/22/2016 05:18 AM 1,402 install-apache.bat 06/22/2016 05:18 AM 2,724 install-mysql.bat 12/01/2016 10:09 AM &lt;dir&gt; mysql 12/01/2016 10:09 AM &lt;dir&gt; php 06/22/2016 05:18 AM 1,730 uninstall-apache.bat 06/22/2016 05:18 AM 1,695 uninstall-mysql.bat 12/01/2016 10:08 AM &lt;dir&gt; _logs 4 File(s) 7,551 bytes 8 Dir(s) 834,386,399,232 bytes free creating logs just in case A subdirectory or file C:\ProgramData\Themler already exists. A subdirectory or file C:\Pr ======== End of file C:\Program Files (x86)\Themler\bin\_logs\bat_exec.log ======== ERROR:Unable to find file C:\ProgramData\Themler\logs\Themler_vbs.log ERROR:Unable to find file C:\Users\Velocitiy\AppData\Local\Themler\Themler_vbs.log ======== Content of file C:\ProgramData\Themler\logs\startup.php.log ======== Thu, 01 Dec 2016 17:09:47 +0000 run from browser = suffix = _4204956763 themlerDataPath = C:/ProgramData/Themler icPath = C:/ProgramData/Themler/hd_data/themler_4204956763 url = http://127.0.0.1:12080/themler_4204956763 versionFile not exists UnZip successful, target directory exists Replace common.php result is 3930 ======== End of file C:\ProgramData\Themler\logs\startup.php.log ======== ======== Content of file C:\ProgramData\Themler\logs\apache\error.log ======== [Thu Dec 01 10:09:42.651981 2016] [mpm_winnt:notice] [pid 12432:tid 932] AH00455: Apache/2.4.16 (Win32) PHP/5.4.42 configured -- resuming normal operations [Thu Dec 01 10:09:42.652981 2016] [mpm_winnt:notice] [pid 12432:tid 932] AH00456: Server built: Jul 13 2015 10:37:15 [Thu Dec 01 10:09:42.652981 2016] [core:notice] [pid 12432:tid 932] AH00094: Command line: 'C:\\Program Files (x86)\\Themler\\bin\\apache\\bin\\hthemlerd.exe -d C:/Program Files (x86)/Themler/bin/apache' [Thu Dec 01 10:09:42.672984 2016] [mpm_winnt:notice] [pid 12432:tid 932] AH00418: Parent: Created child process 8536 [Thu Dec 01 10:09:44.358199 2016] [mpm_winnt:notice] [pid 8536:tid 920] AH00354: Child: Starting 64 worker threads. ======== End of file C:\ProgramData\Themler\logs\apache\error.log ======== ======== Content of file C:\ProgramData\Themler\logs\apache\access.log ======== 127.0.0.1 - - [01/Dec/2016:10:14:03 -0700] "GET /startup.php HTTP/1.1" 200 27 14002 mis ::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/startup HTTP/1.1" 301 258 14000 mis ::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/startup/ HTTP/1.1" 200 30295 49513 mis ::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/wordpress HTTP/1.1" 301 260 2001 mis ::1 - - [01/Dec/2016:10:19:06 -0700] "GET /themler_4204956763/joomla HTTP/1.1" 301 257 2001 mis ::1 - - [01/Dec/2016:10:19:05 -0700] "GET /themler_4204956763/wordpress/ HTTP/1.1" 200 12562 1128802 mis ::1 - - [01/Dec/2016:10:19:06 -0700] "GET /themler_4204956763/joomla/ HTTP/1.1" 200 11815 2987177 mis ======== End of file C:\ProgramData\Themler\logs\apache\access.log ======== ======== Content of file C:\ProgramData\Themler\logs\mysql\error.log ======== 161201 10:09:20 [Note] Plugin 'FEDERATED' is disabled. 161201 10:09:20 InnoDB: The InnoDB memory heap is disabled 161201 10:09:20 InnoDB: Mutexes and rw_locks use Windows interlocked functions 161201 10:09:20 InnoDB: Compressed tables use zlib 1.2.3 161201 10:09:20 InnoDB: Initializing buffer pool, size = 256.0M 161201 10:09:20 InnoDB: Completed initialization of buffer pool InnoDB: The first specified data file C:\PROGRA~3\Themler\db_data\ibdata1 did not exist: InnoDB: a new database to be created! 161201 10:09:20 InnoDB: Setting file C:\PROGRA~3\Themler\db_data\ibdata1 size to 10 MB InnoDB: Database physically writes the file full: wait... 161201 10:09:20 InnoDB: Log file C:\PROGRA~3\Themler\db_data\ib_logfile0 did not exist: new to be created InnoDB: Setting log file C:\PROGRA~3\Themler\db_data\ib_logfile0 size to 256 MB InnoDB: Database physically writes the file full: wait... InnoDB: Progress in MB: 100 200 161201 10:09:26 InnoDB: Log file C:\PROGRA~3\Themler\db_data\ib_logfile1 did not exist: new to be created InnoDB: Setting log file C:\PROGRA~3\Themler\db_data\ib_logfile1 size to 256 MB InnoDB: Database physically writes the file full: wait... InnoDB: Progress in MB: 100 200 InnoDB: Doublewrite buffer not found: creating new InnoDB: Doublewrite buffer created InnoDB: 127 rollback segment(s) active. InnoDB: Creating foreign key constraint system tables InnoDB: Foreign key constraint system tables created 161201 10:09:34 InnoDB: Waiting for the background threads to start 161201 10:09:35 InnoDB: 5.5.42 started; log sequence number 0 161201 10:09:35 [Note] Server hostname (bind-address): '0.0.0.0'; port: 12306 161201 10:09:35 [Note] - '0.0.0.0' resolves to '0.0.0.0'; 161201 10:09:35 [Note] Server socket created on IP: '0.0.0.0'. 161201 10:09:36 [Note] Event Scheduler: Loaded 0 events 161201 10:09:36 [Note] C:\Program Files (x86)\Themler\bin\mysql\bin\mythemlerd.exe: ready for connections. Version: '5.5.42-log' socket: '' port: 12306 MySQL Community Server (GPL) ======== End of file C:\ProgramData\Themler\logs\mysql\error.log ======== ======== Content of file C:\Users\Velocitiy\AppData\Local\Temp\themler_install.log ======== Starting onInit... Starting uninstaller... Uninstaller started Starting onInit... Calculating user folders for install... Users folder for install calculated onInit finished... Starting main... Copying cms data... CMS data copied Copying rest of files... Rest of files copied Copying dumps... Dumps copied Main finished Adding firewall rules... Firewall rules added Replacing config files... Config files replaced Installing MySql... MySql installed Installing apache service... Apache service installed Creating link and icons... Icons and links created... Opening control panel... Control panel opened Creating shorcut... Shortcut created Starting onInit... Calculating user folders for install... Users folder for install calculated onInit finished... Starting main... Copying main files... Main files copied Copying cms data... CMS data copied Copying rest of files... Rest of files copied Copying dumps... Dumps copied Main finished Adding firewall rules... Firewall rules added Replacing config files... Config files replaced Installing MySql... MySql installed Installing apache service... Apache service installed Installing CMS content... CMS content installed Creating link and icons... Icons and links created... Opening control panel... Control panel opened Creating shorcut... Shortcut created ======== End of file C:\Users\Velocitiy\AppData\Local\Temp\themler_install.log ======== ======== Content of file C:\ProgramData\Themler\hd_data\themler_4204956763\startup\_logs\cms.log ======== Thu, 01 Dec 2016 17:10:37 +0000: openTheme(joomla) Thu, 01 Dec 2016 17:10:37 +0000: install CMS Thu, 01 Dec 2016 17:10:37 +0000: deployDB(joomla, joomla_, http://127.0.0.1:12080, /themler_4204956763) Thu, 01 Dec 2016 17:11:04 +0000: deployCMS(joom
Support Team
Support Team posted this 02 December 2016

Hello Todd,

Thanks for such a detailed description in the video and for your kind words about our team.

1.First about the initial issue with the theme name. It looks like there is some confusion with theme names and path, that starts at the step you name the folder "auto" on your server (in the video 0:43). And then you rename the theme from Themler desktop as "Auto1" (1:30). Still the folder name that you upload to your server has the name "Auto", and this folder is put inside the "auto" directory. So the path auto/Auto is created for the theme, and this is the first moment that may have caused the issue. My suggestion number one is to put the theme folder directly into /themes directory and see if this helps.

Also, please note that on export the theme name is recorded in the theme, so the theme folder should has the same name while uploaded to WP. For example, I would recommend you to try exporting the theme from Themler let's say as "Auto1" and then unzip it and put the "Auto1" folder to the /themes directory of your Wordpress website - to avoid such issues. This is the second suggestion and should help in case the first one gives no result.

2.Relating the notification you got after reinstallation of "Themler for Windows". It seems that Themler was not removed completely previously, so some parts already exist. If you would like to try re-installing Themler completely (of any reason), please follow these steps:

  1. Backup all theme folders somewhere on your computer (the path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\woocommerce etc.).
  2. Uninstall Themler completely and also check the box for "Remove all CMS content".
  3. Check if the following folders are still present:

    C:\Program Files (x86)\Themler
    C:\ProgramData\Themler

  4. If they exist, remove them.
  5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
  6. Download latest version of Themler for Windows from themler.com, install it and run.

3.As for the question in the second screencast. Basically, to use Themler, there are several options:

  1. Install Themler. At http://themler.com/download choose a corresponding option - Themler for Windows or Themler for Mac. Just sign in, select CMS and create a theme. So in fact, you are working at a local server with sample content. You can export a theme at any time as .zip and install in your CMS and continue working at it or leave it as it is. It looks like this is the way you currently use.

    OR there is an alternative way.

  2. Download default theme .zip. At http://themler.com/download choose CMS and click "Themler for [CMS name]" and install it in your CMS. Then select "Themler" in CMS admin and work at the theme.

About the difference between "Themler for Wordpress" and "Themler for wooCommerce". If you work with Themler desktop, unlike Themler for Wordpress, Themler for wooCommerce theme already runs in Wordpress with wooCommerce pre-installed and also sample wooCommerce products, categories, widgets added. This is some sample configuration and it can differ when you will work on your server. Also the theme includes ecommerce templates (like Products template, Shooping cart template, Product Details template) and ecommerce controls.
Both options have sample Wordpress content such as pages, posts, menu etc.

If you plan to use way 2 described above (to download a default Themler theme for Wordpress/wooCommerce, install it on your server and work on the theme there), then if you plan to use wooCommerce, download the theme for wooCommerce, it already has necessary ecommerce templates and controls.

Sincerely,
Nettie,
BillionDigital Team

Hello Todd, Thanks for such a detailed description in the video and for your kind words about our team. 1.First about the initial issue with the theme name. It looks like there is some confusion with theme names and path, that starts at the step you name the folder "auto" on your server (in the video 0:43). And then you rename the theme from Themler desktop as "Auto1" (1:30). Still the folder name that you upload to your server has the name "Auto", and this folder is put inside the "auto" directory. So the path `auto/Auto` is created for the theme, and this is the first moment that may have caused the issue. My suggestion number one is to put the theme folder directly into `/themes` directory and see if this helps. Also, please note that on export the theme name is recorded in the theme, so the theme folder should has the same name while uploaded to WP. For example, I would recommend you to try exporting the theme from Themler let's say as "Auto1" and then unzip it and put the "Auto1" folder to the `/themes` directory of your Wordpress website - to avoid such issues. This is the second suggestion and should help in case the first one gives no result. 2.Relating the notification you got after reinstallation of "Themler for Windows". It seems that Themler was not removed completely previously, so some parts already exist. If you would like to try re-installing Themler **completely** (of any reason), please follow these steps: 1. Backup all theme folders somewhere on your computer (the path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\woocommerce` etc.). 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Download latest version of Themler for Windows from themler.com, install it and run. 3.As for the question in the second screencast. Basically, to use Themler, there are several options: 1. **Install Themler**. At http://themler.com/download choose a corresponding option - Themler for Windows or Themler for Mac. Just **sign in**, select CMS and create a theme. So in fact, you are working at a local server with sample content. You can export a theme at any time as .zip and install in your CMS and continue working at it or leave it as it is. It looks like this is the way you currently use. OR there is an alternative way. 2. **Download default theme .zip**. At http://themler.com/download choose CMS and click "Themler for [CMS name]" and **install it in your CMS**. Then select "Themler" in CMS admin and work at the theme. About the difference between "Themler for Wordpress" and "Themler for wooCommerce". If you work with Themler desktop, unlike Themler for Wordpress, Themler for wooCommerce theme already runs in Wordpress with wooCommerce pre-installed and also sample wooCommerce products, categories, widgets added. This is some sample configuration and it can differ when you will work on your server. Also the theme includes ecommerce templates (like Products template, Shooping cart template, Product Details template) and ecommerce controls. Both options have sample Wordpress content such as pages, posts, menu etc. If you plan to use way 2 described above (to download a default Themler theme for Wordpress/wooCommerce, install it on your server and work on the theme there), then if you plan to use wooCommerce, download the theme for wooCommerce, it already has necessary ecommerce templates and controls. Sincerely, Nettie, BillionDigital Team
tpkarlen
20 Posts
tpkarlen posted this 02 December 2016

Hi Nettie,

You are simply fantastic !! Marvelous, simply Marvelous :)

Thank You, Thank You !

Todd :)

Hi Nettie, You are simply fantastic !! Marvelous, simply Marvelous :) Thank You, Thank You ! Todd :)
Support Team
Support Team posted this 05 December 2016

Hi,

You are welcome. Feel free to contact us in any other occasion.

Sincerely,
Hella

Hi, You are welcome. Feel free to contact us in any other occasion. Sincerely, Hella
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