{"success":false,"error":"","errorId":10}

Support Team posted this 19 December 2016

Hello,

You are trying to apply photos from within Themler? Then please try the following:
1. Temporary disabling all browser add-ons and try to open any of the websites anew.
2. Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
3. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache
4. Try opening the theme and applying an image with a different browser, like Firefox.
5. If the issue persists, please try disabling third-party CMS plugins and components on the website and let us know if the issue is still present.

Sincerely,
Nettie,
BillionDigital Team

Hello, You are trying to apply photos from within Themler? Then please try the following: 1. Temporary disabling all browser add-ons and try to open any of the websites anew. 2. Clear cache: http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache 3. Clear AppCache. Use Chrome browser for this: http://answers.themler.com/articles/14063/how-to-clear-appcache 4. Try opening the theme and applying an image with a different browser, like Firefox. 5. If the issue persists, please try disabling third-party CMS plugins and components on the website and let us know if the issue is still present. Sincerely, Nettie, BillionDigital Team

Last edited 19 December 2016 by Support Team