Themler crashed - Templates destroyed

robert.strohmaier
15 Posts
robert.strohmaier posted this 28 December 2016

Now, again, themler crashed. I tried to open the last saved status of the project - with the result that my templates doesn't look the same way as I've saved them. Thats not the first time! I have to do all the positioning again!

Why?
How can I avoid this!
How do I get back my templates?

Robert

Now, again, themler crashed. I tried to open the last saved status of the project - with the result that my templates doesn't look the same way as I've saved them. Thats not the first time! I have to do all the positioning again! Why? How can I avoid this! How do I get back my templates? Robert
Joomla crash bug templates-destroyed
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3 Comments
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Support Team
Support Team posted this 29 December 2016

Hello Robert,
we have an assumption that the issue may be related to one of the last updates of Win 10. Please update the Chrome to v 55 and then re-start Themler.
Let us know the results.

regards,
Aileen

Hello Robert, we have an assumption that the issue may be related to one of the last updates of Win 10. Please update the Chrome to v 55 and then re-start Themler. Let us know the results. regards, Aileen
robert.strohmaier
15 Posts
robert.strohmaier posted this 05 January 2017

Hello Aileen,

I'm using Mac OS 10.12 with the newest version of chrome.

Regards,
Robert

Hello Aileen, I'm using Mac OS 10.12 with the newest version of chrome. Regards, Robert
Support Team
Support Team posted this 06 January 2017

Hello Robert,
please follow the article and create the log file
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode

Regards,
Aileen

Hello Robert, please follow the article and create the log file http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode Regards, Aileen
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