When come new update?

wpexpertinbd
92 Posts
wpexpertinbd posted this 06 January 2017

Dear Support Team,

Hope all of you are well. For a longtime we can not see any new update notice, even don't see any beta update. We can see many member daily arise many issue that need to be fixed or need to bring new feature. What's your planning about new update?

Thank you
Benjamin Biswas

Dear Support Team, Hope all of you are well. For a longtime we can not see any new update notice, even don't see any beta update. We can see many member daily arise many issue that need to be fixed or need to bring new feature. What's your planning about new update? Thank you Benjamin Biswas
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Seagull
111 Posts
Seagull posted this 20 February 2017

  • First I want to say I dont expect updates as before, so often, so huge,

  • Second, considering how Artisteer ended you scare customers.
    Communicate with them and dont be quiet. Adobe can afford itself missing update for even 1 year. You cannot, when everyone knows how Artisteer ended.

Very well put, it is precisely the silence that has me concerned. They were they same last year when Google wrongly (I think?) blocked the site as being infected and dangerous. It shows an astounding lack of common sense when their customer base are only tied to a 1 year subscription and could migrate at any time.

Just an announcement to say that they plan on actively developing and supporting Themler for the couple of years and that they have not already got another project underway would be very reassuring.

I work for myself and not having the back up system of a steady wage (health problems mean I am stuck in the house for much of my time) and need to be able to plan as much as possible and I am sure that there are many others in similar situations. If Themler is going the way of Artisteer (and Templateer before) then I need to know so I can spend more of my time on learning alternatives. Sure I can still use Artisteer (with WP Tuxedo I can still export themes) but the software is now painfully behind the times and that is what will eventually happen here if development is abandoned. People, especially clients always want the newest shiny fashions in websites.

> - First I want to say I dont expect updates as before, so often, so huge, > > - Second, considering how Artisteer ended you scare customers. > Communicate with them and dont be quiet. Adobe can afford itself missing update for even 1 year. You cannot, when everyone knows how Artisteer ended. Very well put, it is precisely the silence that has me concerned. They were they same last year when Google wrongly (I think?) blocked the site as being infected and dangerous. It shows an astounding lack of common sense when their customer base are only tied to a 1 year subscription and could migrate at any time. Just an announcement to say that they plan on actively developing and supporting Themler for the couple of years and that they have not already got another project underway would be very reassuring. I work for myself and not having the back up system of a steady wage (health problems mean I am stuck in the house for much of my time) and need to be able to plan as much as possible and I am sure that there are many others in similar situations. If Themler is going the way of Artisteer (and Templateer before) then I need to know so I can spend more of my time on learning alternatives. Sure I can still use Artisteer (with WP Tuxedo I can still export themes) but the software is now painfully behind the times and that is what will eventually happen here if development is abandoned. People, especially clients always want the newest shiny fashions in websites.
rene-meyer
22 Posts
rene-meyer posted this 21 February 2017

So, I do not think they make anything new.
Who of us will join the theater again?
An extension of the existing account will not be for me.
I am already working diligently, for the time after Themler.

Greeting

So, I do not think they make anything new. Who of us will join the theater again? An extension of the existing account will not be for me. I am already working diligently, for the time after Themler. Greeting
mjpaterson
6 Posts
mjpaterson posted this 21 February 2017

This company is going to the wall.

I purchased an upgrade to the combined Themler and Artisteer products 15 months ago. I had installed Themler to play with it but had not created any templates. Unfortunately, I suffered a disk crash and lost lots of data and had to rebuild my PC.

I have downloaded the last version that my license fee entitled me to (the year support ended in November) but cannot save any templates as the website says my support has expired and they want me to pay again to use the software I have already bought.

Their latest response stated:

We offer Themler Business subscription for free to Artisteer customers with active Artisteer Standard license. Themler does not use licenses. It works on subscription basis. In order to use Themler the subscription should be either purchased or opened (equivalent of purchasing with 100% discount). This is not automatic process. It's not enough to download Themler or create account. The subscription should be opened manually.

This is not what they say on their webiste at http://www.artisteer.com/?p=themler_faq :

Is Themler a service or a subscription-based product?
Just like Artisteer, Themler is a one time software purchase that includes one year of free upgrades. Please note that this is not a subscription, but we simply don't want to nickel-and-dime you with every upgrade. We remember paying for products and then finding that a new upgrade is available couple months later at an extra cost. In case of Artisteer and Themler we offer free upgrades for a year as a way to assure you that you will not be charged for another upgrade a month after your purchase. In fact, you can use our products for years without purchasing upgrades.

The FAQ states quite clearly that it is a "one time software purchase " and "that this is not a subscription"

Shoddy shoddy work!

This company is going to the wall. I purchased an upgrade to the combined Themler and Artisteer products 15 months ago. I had installed Themler to play with it but had not created any templates. Unfortunately, I suffered a disk crash and lost lots of data and had to rebuild my PC. I have downloaded the last version that my license fee entitled me to (the year support ended in November) but cannot save any templates as the website says my support has expired and they want me to pay again to use the software I have already bought. Their latest response stated: We offer Themler Business subscription for free to Artisteer customers with active Artisteer Standard license. Themler does not use licenses. It works on subscription basis. In order to use Themler the subscription should be either purchased or opened (equivalent of purchasing with 100% discount). This is not automatic process. It's not enough to download Themler or create account. The subscription should be opened manually. This is not what they say on their webiste at http://www.artisteer.com/?p=themler_faq : Is Themler a service or a subscription-based product? Just like Artisteer, Themler is a one time software purchase that includes one year of free upgrades. Please note that this is not a subscription, but we simply don't want to nickel-and-dime you with every upgrade. We remember paying for products and then finding that a new upgrade is available couple months later at an extra cost. In case of Artisteer and Themler we offer free upgrades for a year as a way to assure you that you will not be charged for another upgrade a month after your purchase. In fact, you can use our products for years without purchasing upgrades. The FAQ states quite clearly that it is a "one time software purchase " and "that this is not a subscription" Shoddy shoddy work!
Linkebel
161 Posts
Linkebel posted this 21 February 2017

Unfortunately the next update does not have a date and anyway does not bring anything

http://answers.themler.com/questions/120993/where-are-the-updates-and-what-is-the-roadmap

:-(

Unfortunately the next update does not have a date and anyway does not bring anything http://answers.themler.com/questions/120993/where-are-the-updates-and-what-is-the-roadmap :-(
funmaking
105 Posts
funmaking posted this 21 February 2017

Something is happening with Themler's team and they do not want to talk about it. The last template was published in April 20, 2016. And the last update of Themler was 6 months ago (when they always were publishing a new version every 2 weeks).

It is clear that something strange is happening here and they do not want to communicate it, they do not even speak clearly or take our complaints seriously. Very bad.

Something is happening with Themler's team and they do not want to talk about it. The last template was published in April 20, 2016. And the last update of Themler was 6 months ago (when they always were publishing a new version every 2 weeks). It is clear that something strange is happening here and they do not want to communicate it, they do not even speak clearly or take our complaints seriously. Very bad.
Nate
32 Posts
Nate posted this 21 February 2017

Ok, So it appears Themler is now dead.

So what is everyone using now? Looking for something to build Joomla/WordPress sites.

I know WP has BeaverBuilder, does Joomla have anything?

Ok, So it appears Themler is now dead. So what is everyone using now? Looking for something to build Joomla/WordPress sites. I know WP has BeaverBuilder, does Joomla have anything?
jacop
31 Posts
jacop posted this 21 February 2017

All we are through thick and thin together.
I've created a new thread: To err or not to err – this is a question!

I encourage to discussion!
Let's made a tangible move!

All we are through thick and thin together. I've created a new thread: [To err or not to err – this is a question!][1] [1]: http://answers.themler.com/questions/121132/to-err-or-not-to-err-this-is-a-question I encourage to discussion! Let's made a tangible move!
Linkebel
161 Posts
Linkebel posted this 27 February 2017

The update within two weeks they said

Lol it's been more than three weeks and still nothing, what a band of amateurs.

They really take us for idiots

The update within two weeks they said Lol it's been more than three weeks and still nothing, what a band of amateurs. They really take us for idiots
JustDave
2 Posts
JustDave posted this 18 April 2017

How's the update coming along?

lol

How's the update coming along? lol
Support Team
Support Team posted this 18 April 2017

Hi,

We have released the beta update with the support for WooCommerce 3 version last week.

Sincerely,
Hella

Hi, We have released the beta update with the support for WooCommerce 3 version last week. Sincerely, Hella

Last edited 18 April 2017 by Support Team

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