Are you abandoning themler?

beatngu
4 Posts
beatngu posted this 07 January 2017

Hi there,
What's up with the themler team?
Why is themler hardly updated anymore? It used to get a update every week but now there are months without a update and a lot of bugs.

I mainly use wordpress but there are so many bugs that it's very hard to use atm.
I just renewed my license but I am not sure it that was a wise decision due to all the bugs and lack of updates.

Gr,b

Hi there, What's up with the themler team? Why is themler hardly updated anymore? It used to get a update every week but now there are months without a update and a lot of bugs. I mainly use wordpress but there are so many bugs that it's very hard to use atm. I just renewed my license but I am not sure it that was a wise decision due to all the bugs and lack of updates. Gr,b
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Support Team
Support Team posted this 09 January 2017

Hi,

Sorry that you have such a feeling. We are preparing the new update now with a lot of bug fixes. Please follow the news.

Sincerely,
Hella

Hi, Sorry that you have such a feeling. We are preparing the new update now with a lot of bug fixes. Please follow the news. Sincerely, Hella
Seppe
221 Posts
Seppe posted this 10 January 2017

@Beatingu

Exactly the same feeling.
Even my Themler won't start up.
Still waiting for an answer from support-team.............

@Beatingu Exactly the same feeling. Even my Themler won't start up. Still waiting for an answer from support-team.............
Support Team
Support Team posted this 13 January 2017

Hello Seppe,
I'm really sorry for delay in responses. It was related to New Year holidays, but now we're all here and happy to help you. In general we're answering withing 1-3 business days, in most cases within the one business day.

I answered in topic http://answers.themler.com/questions/115655/how-to-remove-themler-desktop-version regarding the Themler Desktop issues you reported. Please refer to that topic.

regards,
Aileen

Hello Seppe, I'm really sorry for delay in responses. It was related to New Year holidays, but now we're all here and happy to help you. In general we're answering withing 1-3 business days, in most cases within the one business day. I answered in topic http://answers.themler.com/questions/115655/how-to-remove-themler-desktop-version regarding the Themler Desktop issues you reported. Please refer to that topic. regards, Aileen

Last edited 13 January 2017 by Support Team

Linkebel
161 Posts
Linkebel posted this 18 January 2017

Hi,

The last update was in September, that of November was just patches.

When is what you will update because it starts to make long, more than 6 months

Hi, The last update was in September, that of November was just patches. When is what you will update because it starts to make long, more than 6 months
Support Team
Support Team posted this 18 January 2017

Hi,

Sorry, I cannot provide the exact dates for the next update but we do not have a lot of critical issues now to do the hot fix release. In any case I hope that the new update will be coming soon.

Sincerely,
Hella

Hi, Sorry, I cannot provide the exact dates for the next update but we do not have a lot of critical issues now to do the hot fix release. In any case I hope that the new update will be coming soon. Sincerely, Hella
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