Can't access wordpress desktop version. (mac)

29 Posts

aureliop posted this 21 January 2017

Hi,
I can't access wordpress desktop version.
None of the passwords that i remember opens.
How can I change user and password ?
I didn't find information about Mac version.

Than you in advance.

Aurelio

Hi, I can't access wordpress desktop version. None of the passwords that i remember opens. How can I change user and password ? I didn't find information about Mac version. Than you in advance. Aurelio

wordpress mac cannot-start

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3 Comments

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Support Team posted this 22 January 2017

Hello Aurelio,

Please try to backup all the created themes, then completely reinstall Themler with the box for "Remove all CMS Content" checked. Let us know if the issue persists.

Sincerely,
Nettie,
BillionDigital Team

Hello Aurelio, Please try to backup all the created themes, then completely reinstall Themler with the box for "Remove all CMS Content" checked. Let us know if the issue persists. Sincerely, Nettie, BillionDigital Team

29 Posts

aureliop posted this 27 January 2017

I've downloaded "Themler.1.0.319.fe25b.dmg"
I've double clicked it and I got a window with the Themler.app icon and a link to Applications.
I don't see any Remove all CMS Content box anywhere.
Am I doing something wrong?

Thanks

Hi I've downloaded "Themler.1.0.319.fe25b.dmg" I've double clicked it and I got a window with the Themler.app icon and a link to Applications. I don't see any Remove all CMS Content box anywhere. Am I doing something wrong? Thanks

Support Team posted this 30 January 2017

Hello,

Sorry for delay. This box should appear in the process of removing previous Themler installation.

Sincerely,
Nettie,
BillionDigital Team

Hello, Sorry for delay. This box should appear in the process of removing previous Themler installation. Sincerely, Nettie, BillionDigital Team

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