theme is not working fine on ipad and iphone

2 Posts

lola2 posted this 10 February 2017

hello,
i would like to ask for urgent support regarding the themes created with themler in general for output on ipad and iphone.
accutally, for ipad and iphone doesnt work.
i have created a blog. www.kräuterkraft.info
can you please give me some input what to do, as my client is waiting urgent for an answer. thank you very much,
regards,
andrea

hello, i would like to ask for urgent support regarding the themes created with themler in general for output on ipad and iphone. accutally, for ipad and iphone doesnt work. i have created a blog. www.kräuterkraft.info can you please give me some input what to do, as my client is waiting urgent for an answer. thank you very much, regards, andrea

responsive Ipad iphone

IMG-20170210-WA0014.jpg

IMG-20170210-WA0015.jpg

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3 Comments

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Support Team posted this 14 February 2017

Hi,

Please try to clear the sure cache. If that does not help, try to switch off all the plug-ins to see if that helps.

Sincerely,
Hella

Hi, Please try to clear the sure cache. If that does not help, try to switch off all the plug-ins to see if that helps. Sincerely, Hella

2 Posts

lola2 posted this 14 February 2017

Hello,
thanks but I don't think this is the matter as the site works fine.
What I wantet to know is, ..
is Themler compatible with safari browser and ipad and iphone browsers.
Regards
Andrea

Hello, thanks but I don't think this is the matter as the site works fine. What I wantet to know is, .. is Themler compatible with safari browser and ipad and iphone browsers. Regards Andrea

Support Team posted this 15 February 2017

Hi,

Themler is compatible with Safari and iOS and themes are working fine usually. So that's why I was asking you to switch off the plug-ins to see if one of them is causing the issue.

Sincerely,
Hella

Hi, Themler is compatible with Safari and iOS and themes are working fine usually. So that's why I was asking you to switch off the plug-ins to see if one of them is causing the issue. Sincerely, Hella

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