Where are the updates and what is the roadmap

Unfortunately you are wasting your time, we have already tried to get these answers but without success

http://answers.themler.com/questions/114813/when-come-new-update

PS: The last real update dates back to September 2016, that of November was a fake

Hi,

We expect to release the new beta update with bug fixes in the near future. Currently the new update is on testing stage. Unfortunately this update will not include new features or major improvements.
Unfortunately we do not have roadmap.
if you want to help us improve Themler simply report all issues you faces with with detailed description so we can investigate them and fix.

Thank you,
Olivia

Hello Olivia,

I do not hide that we are currently several to be disappointed by Themeler, this disappointment is of greater than we had founded great hope on this product which had so well start.

Understand that professionally we can not use this product because we have no information on the dates of the updates and no roadmap to see what will soon happen.

We can not tell our customers that we have no idea when we can fix their bugs.

The support also put too much time to respond, we have deadlines to respect.

Unfortunately, users are starting to look for other solutions and when they find them, they will not return to Themler anymore.

What a pity !

Hello Support Team,
I can not believe it! Is it so hard to make a roadmap? At least some regular information should be available.
The topics customer information and customer communication should be at the top of your roadmap ...
Best regards
Herbert

Hi,

We expect to release the new beta update with bug fixes in the near future. Currently the new update is on testing stage. Unfortunately this update will not include new features or major improvements.
Unfortunately we do not have roadmap.
if you want to help us improve Themler simply report all issues you faces with with detailed description so we can investigate them and fix.

Thank you,
Olivia

So what you are saying Olivia is that we are waiting for an update and that update will come soon, but that it doesn't contain any major improvements. I do hope that all the fixes that i spelled out for your developers are implemented at least and that bug are fixed. That is the major reason why you should provide updates.

Maybe you and your team should consider working in a more professional matter. I can also help you with that matter. I do not want to see the same thing happen to Themler as it did to Artisteer. Both are good products, but lack a complete professional team. I think that you have a great team with developers, but i'm not sure about the rest of the business.

Blockquote

Unfortunately we do not have roadmap.

Blockquote

Olivia. you want to say us - project Themler will to be close in the near future?

I have to agree things are not looking good with Themler and that is a real shame. I have built my entire business around its template building technology but currently I have have an outstanding problem that is 5 weeks old with no sign of being resolved and I am at risk of being sued by my client.

https://answers.themler.com/questions/117322/virtuemart-ajax-functionality-not-working-using-themler-joomla-template?page=1

I do not want Themler to go under, none of us do, I was even happy to pay the large increase in its annual cost this year, but if it continues to ignore its customers and/or give out uncertain and confusing messages then maybe things are not good in the Themler camp. I hope this is not the case and its just a workload issue.

All I ask right now it that I'm kept in touch by at least telling me whether my problem is being looked at, will be sorted in x days or has been abandoned due to the lack of resources or knowledge. Which one is it I wonder?

Hi,

We have no plans to close Themler project in the future. Themler will be supported and updated. But for some time we will update it with big fixes and small improvements only. We need to make it more stable.
Also, we have one more small project in developing and this project takes some Themler resources :-)

Richard,
The reported issue with VM plugin is assigned to our developers. I hope they will check this issue in the near future.

Thank you,
Olivia

Olivia, thank you for your answer.
We are need to know, that happen.

Olivia,
Thank you for finally replying, however I did not just plunk down almost £100 for bug fixes and stability. I was hoping that some of those much voted for features would be implemented.
If that is the case I will be requesting a full refund so that I can move on to a different solution thank you.
Best regards
Angela

People, I truly hope that you look at it in a more positive way. No, i don't work for Themler, Yes we've payed for a product, and yes it is quit a high price. But on the other hand it is a super product already and i do agree that i must be more stable, but If you build new stuff on a bad foundation the whole product will fall apart.

I also think that we (the paying customers) are in title to more updates and a roadmap so that we can determine if we want to continue paying for this product.

Also, we have one more small project in developing and this project
takes some Themler resources :-)

Nice to hear that! This project is Visual Editor plugin for Sections or... something new? )

Thank you Olivia for getting back. However "the near future"?

Is that Days? Weeks? Months? I've been waiting 5 weeks!

I am pleased Themler is not shutting down. Up to the point of my issue it was working for me no problem doing exactly what it said on the tin bar the odd tweak here and there which is ok. However, that is why some of us are getting upset because we want it to work and know it is a great(can be even better) platform to quickly build responsive great looking website templates in the fraction of time it used to take. We have also put a lot time and effort in to learning Themler and working around its ways so that would be wasted too. A decent product scrapped and a having to start again is enough to upset anyone.

On a positive note no other CMS template building software provides such detailed construction of a website template without lots of hard coding so hats of to the developers for getting this far. This product is much needed and has the CMS web building community praying it keeps going.

Now what's needed is increased investment in skills and resources, quality change/resource management and improved project/planning to ensure this ship can continue to sail.

There is nothing to wait for. You wont see any changes with new update, just bugs fixing.

I have feeling they let go home almost all developers. They were hired as freelancers developers.

Let's be real here. How is anyone complaining about the price of this software? Really you want this for $20. Get a grip.

Anyway, I for one am fine with making this program more stable and fixing any bugs. I think it supports too much already. I would rather have it working smoothly than dealing with buggy interfaces then new features.

They could however release some bug fix versions more frequently. It could make people nervous to go so long with no updates.

This is a fine program and I see nothing else like it so you are lucky to have it.

Works well for me. Some small bugs I detected. But for each option you can arrive from several (ususally 3) different sides.

Themler it's the best, i hope they can support forever, sovle bugs and update it

Themler is awesome. Communication to subscribers is terrible.

A lot of us are quite invested in themler with potentially hundreds of sites built using it.

It makes me personally a little nervous when nothing appears to be happening.

Themler is awesome. Communication to subscribers is terrible.

A lot of us are quite invested in themler with potentially hundreds of sites built using it.

It makes me personally a little nervous when nothing appears to be happening.

This is very much exactly how many of us feel. Not to mention them being in a country that is not entire stable. Hopefully they are just based there.

Also, we have one more small project in developing and this project
takes some Themler resources :-)

Nice to hear that! This project is Visual Editor plugin for Sections or... something new? )

Artisteer 5? :-)