asking me to update for wordpress

jmlucio
6 Posts
jmlucio posted this 14 March 2017

Themler is now asking me to update for wordpress eventhought I purchased a license in december.

Themler is now asking me to update for wordpress eventhought I purchased a license in december.
subscription-upgrade
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3 Comments
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Support Team
Support Team posted this 14 March 2017

Hi,

Do you mean the Themler Personal Subscription upgrade made on December 30, 2016?
This order is declined because of the ChargeBack from your side.

Thank you,
Olivia

Hi, Do you mean the Themler Personal Subscription upgrade made on December 30, 2016? This order is declined because of the ChargeBack from your side. Thank you, Olivia
jmlucio
6 Posts
jmlucio posted this 14 March 2017

How was that paid for? paypal? What date did the chargeback occur? I don't recall contesting a charge on either paypal or my card from billion digital

How was that paid for? paypal? What date did the chargeback occur? I don't recall contesting a charge on either paypal or my card from billion digital
Support Team
Support Team posted this 15 March 2017

Hi,

The ChargeBack was issues on January 25, 2017.
According to the invoice data the Payment Method: MASTERCARD

Thank you,
Olivia

Hi, The ChargeBack was issues on January 25, 2017. According to the invoice data the Payment Method: MASTERCARD Thank you, Olivia
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