After a crash of one harddisk I want to reinstall THEMLER
It is impossiblebecause of the attachted message (PORT 12080)
After a crash of one harddisk I want to reinstall THEMLER It is impossiblebecause of the attachted message (PORT 12080)Hello,
Looks like some other application uses this port. Please try installing this version that doesn't require using port 12080:
http://downloads.themler.com/old/Themler.1.0.93.a5d83.exe
After installing please update to the latest Themler version.
Please let us know the result.
Sincerely,
Nettie,
BillionDigital Team
Hello Netti,
I had the same problem with port 12080 and installed this other version. But then it tells me port 12306 is used.
I have an old version of themler on my desktop, which runs only with black screen.
What to do?
Best regards
Joerg
Hello Joerg,
Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:
C:\Program Files (x86)\Themler
C:\ProgramData\Themler
4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Install the version that has run previously on your computer if you have an installaton file kept. If no, download and install the latest version of Themler for Windows. Start Themler.
Please let us know the result.
Sincerely,
Nettie,
BillionDigital Team
Hello,
I had the same problem here with port 12080 and I tried to install the version you suggest here. The installation was completed but when I run the Themler a blank page open and loads nothing (attachment 1)
I'm attaching the Diagnostic file as well.
Thanks in advance for your help.
Kind regards,
Val
Hello Val,
Could you please try following the steps listed above and install the latest version from our website themler.io. Let us know the result.
Sincerely,
Nettie,
BillionDigital Team
I tied it. It doesn't work, I still get the same error.
What can I do?
Hello Val,
Judging from log files, there is some issue related to Chrome browser. Can other websites be opened correctly with Chrome browser? Also, could you please provide new log files created after complete reinstallation. Please make sure to reboot after this.
Sincerely,
Nettie,
BillionDigital Team
