Error export HTML

cdanielsampaioc
15 Posts
cdanielsampaioc posted this 06 April 2017

Hi,

sometimes when i export a HTML project Themler the file only have 100K, so the ZIP isn't export correctly.
Can you explain what happen?
This occurs many times... when i export the project correctly, the files have 4 MG.

thanks
DS

Hi, sometimes when i export a HTML project Themler the file only have 100K, so the ZIP isn't export correctly. Can you explain what happen? This occurs many times... when i export the project correctly, the files have 4 MG. thanks DS
Vote to pay developers attention to this features or issue.
7 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 06 April 2017

Hello,

Do you work with Themler for Windows? Please try temporarily disabling antivirus and firewall and other third-party applications that may block/corrupt the download. Also some third-party add-ons enabled for the Chrome browser on your computer can matter.

Sincerely,
Nettie,
BillionDigital Team

Hello, Do you work with Themler for Windows? Please try temporarily disabling antivirus and firewall and other third-party applications that may block/corrupt the download. Also some third-party add-ons enabled for the Chrome browser on your computer can matter. Sincerely, Nettie, BillionDigital Team
cdanielsampaioc
15 Posts
cdanielsampaioc posted this 06 April 2017

This is in MAC

This is in MAC
Support Team
Support Team posted this 06 April 2017

Hello,

In this case please also follow the suggestion as for antivirus, firewall etc.
Additionally, please try the following:
1. Make sure to enable cookies in Safari browser, disable third=party add-ons for the Safari browser if there are any.
If this does not help,
2. Please try to open Themler through a browser using the link like this one (the numbers replaced with XXXXXXXXXX are individual - try Live Preview to see exact numbers):
http://127.0.0.1:12080/themler_XXXXXXXXXX/startup/

Try different browsers like Safari, Firefox, Chrome and to export. Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, In this case please also follow the suggestion as for antivirus, firewall etc. Additionally, please try the following: 1. Make sure to enable cookies in Safari browser, disable third=party add-ons for the Safari browser if there are any. If this does not help, 2. Please try to open Themler through a browser using the link like this one (the numbers replaced with XXXXXXXXXX are individual - try Live Preview to see exact numbers): http://127.0.0.1:12080/themler_XXXXXXXXXX/startup/ Try different browsers like Safari, Firefox, Chrome and to export. Please let us know the result. Sincerely, Nettie, BillionDigital Team
cdanielsampaioc
15 Posts
cdanielsampaioc posted this 06 April 2017

Hi

i use MAC and firefox - I uninstall the Malwarebytes and export the files - 6MG size. The project is correctly exported with the themler - THE FILE IS rifiol.zip (in photo attach)
BUT
Then i export another without themler and the project only have 103k !!!!! Was not exported correctly... (teste.zip in photo attach)
Then i export another with themler and the project only have 103k !!!!! Was not exported correctly...

I CLOSED THE PROGRAM open again and exported the project and have a file with 6MG

I can not miss the error to find out what is wrong!!! So i dont understand that!!!
I THINK i have to close the program and open and export....

Hi i use MAC and firefox - I uninstall the Malwarebytes and export the files - 6MG size. The project is correctly exported with the themler - THE FILE IS rifiol.zip (in photo attach) BUT Then i export another without themler and the project only have 103k !!!!! Was not exported correctly... (teste.zip in photo attach) Then i export another with themler and the project only have 103k !!!!! Was not exported correctly... I CLOSED THE PROGRAM open again and exported the project and have a file with 6MG I can not miss the error to find out what is wrong!!! So i dont understand that!!! I THINK i have to close the program and open and export....
Support Team
Support Team posted this 06 April 2017

Hello,

Did you please try to open Themler in a browser directly and export, is there any difference?

Sincerely,
Nettie,
BillionDigital Team

Hello, Did you please try to open Themler in a browser directly and export, is there any difference? Sincerely, Nettie, BillionDigital Team
cdanielsampaioc
15 Posts
cdanielsampaioc posted this 06 April 2017

my project name is RFO

the link is like http://127.0.0.1:12080/themler_RFO/startup/ ????

my project name is RFO the link is like http://127.0.0.1:12080/themler_RFO/startup/ ????
Support Team
Support Team posted this 06 April 2017

Hello,

No, there should be individual numbers for your Themler instance. Try Live Preview in Themler and copy the link, than modify it to the view like above.
Looks like in your case the link should look like http://127.0.0.1:29958/themler_3691299925/startup.

Sincerely,
Nettie,
BillionDigital Team

Hello, No, there should be individual numbers for your Themler instance. Try Live Preview in Themler and copy the link, than modify it to the view like above. Looks like in your case the link should look like http://127.0.0.1:29958/themler_3691299925/startup. Sincerely, Nettie, BillionDigital Team
You must log in or register to leave comments