I can not open mein Themler

mt53
2 Posts
mt53 posted this 07 April 2017

Hello,

first of all....sorry my bad bad englisch....If there is one there speaks german it will be perfect.

My question...
I can not open my themler. If i go on start and make a klick on theemler google Chrome is opening but with a black side?
I need help.

Hello, first of all....sorry my bad bad englisch....If there is one there speaks german it will be perfect. My question... I can not open my themler. If i go on start and make a klick on theemler google Chrome is opening but with a black side? I need help.
Vote to pay developers attention to this features or issue.
4 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 07 April 2017

Hi,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hi, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
mt53
2 Posts
mt53 posted this 07 April 2017

It work...perfect....perfect service......THANK YOU SO MUCH....in the next days i will make a upgrade on the prefessional version. Is that right that i only must pay 40Dollars?

It work...perfect....perfect service......THANK YOU SO MUCH....in the next days i will make a upgrade on the prefessional version. Is that right that i only must pay 40Dollars?
Bayern
128 Posts
Bayern posted this 08 April 2017

es gibt ein deutsches Themler Forum:

https://themler.de/themler-forum-deutschland

es gibt ein deutsches Themler Forum: https://themler.de/themler-forum-deutschland
Support Team
Support Team posted this 10 April 2017

Hi,

To see the upgrade price you need to open the http://themler.com/purchase page and press the Upgrade button on the top near your current subscription. Then the prices in the table below will show the upgrade prices.

Sincerely,
Hella

Hi, To see the upgrade price you need to open the http://themler.com/purchase page and press the Upgrade button on the top near your current subscription. Then the prices in the table below will show the upgrade prices. Sincerely, Hella
You must log in or register to leave comments