Fehler beim start von Themler

Basti
1 Posts
Basti posted this 19 April 2017

Wenn ich Themler starte wird sofort das Themler Diagnostics Tool gestartet. Habe Themler schon einmal komplett runtergeschmissen und Neuinstalliert, bei jedem Start wird das Tool sofort gestartet. Die Log hab ich mal mit bei gehängt.

Windows 7 64Bit installiert.

Wenn ich Themler starte wird sofort das Themler Diagnostics Tool gestartet. Habe Themler schon einmal komplett runtergeschmissen und Neuinstalliert, bei jedem Start wird das Tool sofort gestartet. Die Log hab ich mal mit bei gehängt. Windows 7 64Bit installiert.
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Support Team
Support Team posted this 19 April 2017

Hello,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. **6. Temporarily disable antivirus and firewall.** 7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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