Themler for wordpress

stoney
14 Posts
stoney posted this 24 April 2017

Good day

I installed Themler for wordpress and created a website. There is a new update available but I cannot update. I am being re routed to the Themler Artisteer page to buy a new subscription. I have a subscription. Apparently this update fixes errors and bugs in previous versions. Do I really have to buy a new subscription just to fix these bugs or is there a way that I can install the new update in wordpress? My Artisteer is still up to date

Kind regards
Stoney

Good day I installed Themler for wordpress and created a website. There is a new update available but I cannot update. I am being re routed to the Themler Artisteer page to buy a new subscription. I have a subscription. Apparently this update fixes errors and bugs in previous versions. Do I really have to buy a new subscription just to fix these bugs or is there a way that I can install the new update in wordpress? My Artisteer is still up to date Kind regards Stoney
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Support Team
Support Team posted this 24 April 2017

Hi,

Your one year of free updates has expired at August 09, 2016. You can still use Themler (save and export themes) but you can no longer update Themler. Just like in was with Artisteer licenses.
According to our records your Artisteer one year of free updates has expired at August 9, 2016 too.

Thank you,
Olivia

Hi, Your one year of free updates has expired at August 09, 2016. You can still use Themler (save and export themes) but you can no longer update Themler. Just like in was with Artisteer licenses. According to our records your Artisteer one year of free updates has expired at August 9, 2016 too. Thank you, Olivia
stoney
14 Posts
stoney posted this 25 April 2017

Hi

Thank you for the information. I thought that this was an update to fix issues on previous installations and not really an update in the sense that it is a new version or so. What is the cost for an update if you have a license and is there a new version of Artisteer available so as to make it worth it to update?

Kind regards

Hi Thank you for the information. I thought that this was an update to fix issues on previous installations and not really an update in the sense that it is a new version or so. What is the cost for an update if you have a license and is there a new version of Artisteer available so as to make it worth it to update? Kind regards
Support Team
Support Team posted this 25 April 2017

Hi,

To see the update price, please open the http://themler.com/Purchase page and press the Upgrade button on the top near your expired subscription and then the prices in the table below will be reduced.
As for the Artisteer, there were no new versions released since your subscription expired.

Sincerely,
Hella

Hi, To see the update price, please open the http://themler.com/Purchase page and press the Upgrade button on the top near your expired subscription and then the prices in the table below will be reduced. As for the Artisteer, there were no new versions released since your subscription expired. Sincerely, Hella
stoney
14 Posts
stoney posted this 25 April 2017

Hi Thank you

Then I will rather wait until Artisteer has an update. Haven't had problems with themler anyway

Hi Thank you Then I will rather wait until Artisteer has an update. Haven't had problems with themler anyway
Support Team
Support Team posted this 26 April 2017

Hi,

Unfortunately Artisteer will not be updated in the future. Only minor compatibility updates may be released to support the Themler export option.

Sincerely,
Hella

Hi, Unfortunately Artisteer will not be updated in the future. Only minor compatibility updates may be released to support the Themler export option. Sincerely, Hella
stoney
14 Posts
stoney posted this 26 April 2017

Hi

That is good news

At least I will have the latest version

Kind regards

Stoney

Hi That is good news At least I will have the latest version Kind regards Stoney
Support Team
Support Team posted this 26 April 2017

You are welcome. Please let us know if you need our further help.

Sincerely,
Hella

You are welcome. Please let us know if you need our further help. Sincerely, Hella
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