unable to export joomla zip file

Hello,

Please make sure to backup all the created themes from the folder on your computer, the path is shown in the Theme Management screen after selecting some CMS. Or click Go >> Go to Folder >> type ~/Library and ENTER >> Themler >> hd_data >> cms >> choose CMS and access the themes folder. Please try completely uninstalling Themler and also remove Themler folder from the Mac library. Then temporarily disable antivirus and firewall, download and install Themler for Mac anew.
As a temporary solution, you may copy the theme manually from the mentioned folder with themes, zip the theme and install on your hosted website.

Sincerely,
Nettie,
BillionDigital Team

I uninstalled and reinstalled themler. Anti Virus disabled, firewall disabled. I still have the same issue.

I had a 500 internal server error. The server encountered an internal error or misconfiguration and was unable to complete your request..... I received this error one time before the reinstall and one time afterwards.

I have the same problem on my Mac.

Hello,

Additionally, please try the following:
1. Make sure to enable cookies in Safari browser.
2. Please try to open Themler through a browser using the link like this one (the numbers replaced with XXXXXXXXXX are individual - try Live Preview to see exact numbers):
http://127.0.0.1:12080/themler_XXXXXXXXXX/startup/

Try different browsers like Safari, Firefox, Chrome and to export. Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Export works in Chrome, but not Safari. Is there a way to make it work properly in the default browser?

Hello Rick,
sometimes the issues with export occurs, unfortunately the exact reason is still not known. So I;d recommend that you use working workaround now and use Chrome to export theme.

regards,
Aileen