Probem php memory

Hi,

Strange that there is no theme saved as back up in the admin panel. Please download the current theme from the FTP and attach it to the ticket.

Sincerely,
Hella

Hi, this is really strange with beta update. I installed a page withe latest Version 2 weeks ago on my server and exported to another Hosting company. Now i can not start theme here and also i got no backups. So right now there's no access to install updates:-(
How can i get Beta update or fixed files on that version to get system running. ?

Hello Martinez ,
please submit new private topic where provide access to the Joomla admin back end.

regards,
Aileen

marcin_tomas,

The issue does not happen on our end. Possibly there are some third-party plugins or components that are related to the issue - could you please try temporarily disabling them and let us know if this makes any difference?

No plugins is installed on the site. The page is in the projection phase..

apsite,

If you updated theme to the latest beta and something is still not working please create a new private topic and provide more details about the issue including screenshots and access to the CMS admin panel so we can check the issue.

Thank you,
Olivia

Hi!
I'm upgraded a beta but it still doesn't work.

Hello Frederic,

This is an update from server and not a new installation file or new theme zip. Just update a new or existing theme where you work at it (for example, in Themler desktop or on your server) by clicking "1" in the right circle - this is the update notification on the top right when you open some Themler theme. As this is a Beta update, make sure to have Beta updates enabled in your profile.

Sincerely,
Nettie,
BillionDigital Team

You can't download beta version from the Themler.com download page.

Hello,

it seem there is no stable update now ? Because i want to install a fresh template and when i try to open, same problem...

There is Beta which can be marked as Stable if no new issues will be found.

Hello,

it seem there is no stable update now ? Because i want to install a fresh template and when i try to open, same problem...

marcin_tomas,

The issue does not happen on our end. Possibly there are some third-party plugins or components that are related to the issue - could you please try temporarily disabling them and let us know if this makes any difference?

Vitaliy WD,

The issue with export on Joomla was fixed in the Beta update of yesterday, please try it and let us know if the issue persists.

Sincerely,
Nettie,
BillionDigital Team

I confirm problem with Export: zip archive size 4kb and it's broken.

Google includes the content page of the nature of social engineering,
on my other page.

You can try to ask support for .htaccess rules that hide part of Themler's directories.

I have another problem.
I made beta update and it solved problem with php.

But now, when I try download template (export), this file is considered rare, when I ignore this, download don't work.
Google includes the content page of the nature of social engineering, on my other page. As an example, this is the path to themler. The site is not infected, I checked it. It is only in the creation phase. The problem started with php error..

Last edited 07 May 2017 by marcin_tomas

Hi Fredetic,

Thanks for letting us know!

Sincerely,
Nettie,
BillionDigital Team

Yes, OK with Beta.

Regards

You are welcome!

Sincerely,
Nettie,
BillionDigital Team

after beta update is OK... Thanks

Hello,

The update with the fix included is ready, please try updating to the latest Beta version. You may need to check the box next to "Get Beta updates" in your profile to receive the Beta update notification. After installing the Beta update you may uncheck the box at an time.

Sincerely,
Nettie,
BillionDigital Team

Hello,

The fix for the issue will be available soon - please make sure to enable Beta updates in your profile, as this update will appear as Beta first.

Sincerely,
Nettie,
BillionDigital Team

Me again,

i just tested the latest version of Themler on a Joomla 3.6.5. Same problem.

So it is not the 3.7 version of Joomla the problem but the Themler version.

Regards