Error in Beta - BillionAnswers

78 Posts

SH707 posted this 11 May 2017

When i klick "Suggest Homepage" i have the error "Sorry, error occurred. Your Project....".

I have the new beta version

look my Attach

thanks

When i klick "Suggest Homepage" i have the error "Sorry, error occurred. Your Project....". I have the new beta version look my Attach thanks

Last edited 11 May 2017 by SH707

wordpress crash

error-1.png

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Support Team posted this 11 May 2017

Hello,

Please try these steps:
1. Temporary disable all third-party CMS plugins.
2. Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
3. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache
Let us know if the issue is still present.

Sincerely,
Nettie,
BillionDigital Team

Hello, Please try these steps: 1. Temporary disable all third-party CMS plugins. 2. Clear cache: http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache 3. Clear AppCache. Use Chrome browser for this: http://answers.themler.com/articles/14063/how-to-clear-appcache Let us know if the issue is still present. Sincerely, Nettie, BillionDigital Team