Themler Magento Themes - needs urgent update to checkout theme files or checkout fails!

GuPatrolOh3
16 Posts
GuPatrolOh3 posted this 04 June 2017

After installing patch SUPEE-9767 the "Enable Form Key Validation On Checkout" warning appeared and from the link provided in that warning I was able to enable Form Key Validation. Any magento website using Themler must have additional scripting to operate using 1.9.3.3 so please fix and update themler for magento ASAP.

Refer: https://community.magento.com/t5/Security-Patches/Checkout-Stuck-on-Step-4-after-SUPEE-9767-with-Formkey/m-p/68018

After installing patch SUPEE-9767 the "Enable Form Key Validation On Checkout" warning appeared and from the link provided in that warning I was able to enable Form Key Validation. Any magento website using Themler must have additional scripting to operate using 1.9.3.3 so please fix and update themler for magento ASAP. Refer: https://community.magento.com/t5/Security-Patches/Checkout-Stuck-on-Step-4-after-SUPEE-9767-with-Formkey/m-p/68018

Last edited 04 June 2017 by GuPatrolOh3

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carlosfontesvieira
11 Posts
carlosfontesvieira posted this 19 September 2017

Hi Nettie,

the problem persists...!! Now the problem is an error message appears when I click on the "purchase" button.

Then is sended an email that says:

Payment transaction failed.

Reason
SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '200000006' for key 'UNQ_OZSS_SALES_FLAT_ORDER_INCREMENT_ID', query was: INSERT INTO mg_sales_flat_order (coupon_code, protect_code, shipping_description, is_virtual, store_id, customer_id, base_discount_amount, base_grand_total, base_shipping_amount, base_shipping_tax_amount, base_subtotal, base_tax_amount, base_to_global_rate, base_to_order_rate, discount_amount, grand_total, shipping_amount, shipping_tax_amount, store_to_base_rate, store_to_order_rate, subtotal, tax_amount, total_qty_ordered, customer_is_guest, customer_note_notify, customer_group_id, quote_id, base_shipping_discount_amount, base_subtotal_incl_tax, shipping_discount_amount, subtotal_incl_tax, weight, customer_dob, increment_id, applied_rule_ids, base_currency_code, customer_email, customer_firstname, customer_lastname, customer_middlename, customer_prefix, customer_suffix, customer_taxvat, discount_description, global_currency_code, order_currency_code, remote_ip, shipping_method, store_currency_code, store_name, x_forwarded_for, customer_note, created_at, updated_at, total_item_count, customer_gender, hidden_tax_amount, base_hidden_tax_amount, shipping_hidden_tax_amount, base_shipping_hidden_tax_amnt, shipping_incl_tax, base_shipping_incl_tax, gift_message_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, '1984-01-27 00:00:00', ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, '2017-09-19 13:40:37', '2017-09-19 13:40:37', ?, ?, ?, ?, ?, ?, ?, ?, ?)

Checkout Type
onepage

Help me please...!!

Hi Nettie, the problem persists...!! Now the problem is an error message appears when I click on the "purchase" button. Then is sended an email that says: Payment transaction failed. Reason SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '200000006' for key 'UNQ_OZSS_SALES_FLAT_ORDER_INCREMENT_ID', query was: INSERT INTO `mg_sales_flat_order` (`coupon_code`, `protect_code`, `shipping_description`, `is_virtual`, `store_id`, `customer_id`, `base_discount_amount`, `base_grand_total`, `base_shipping_amount`, `base_shipping_tax_amount`, `base_subtotal`, `base_tax_amount`, `base_to_global_rate`, `base_to_order_rate`, `discount_amount`, `grand_total`, `shipping_amount`, `shipping_tax_amount`, `store_to_base_rate`, `store_to_order_rate`, `subtotal`, `tax_amount`, `total_qty_ordered`, `customer_is_guest`, `customer_note_notify`, `customer_group_id`, `quote_id`, `base_shipping_discount_amount`, `base_subtotal_incl_tax`, `shipping_discount_amount`, `subtotal_incl_tax`, `weight`, `customer_dob`, `increment_id`, `applied_rule_ids`, `base_currency_code`, `customer_email`, `customer_firstname`, `customer_lastname`, `customer_middlename`, `customer_prefix`, `customer_suffix`, `customer_taxvat`, `discount_description`, `global_currency_code`, `order_currency_code`, `remote_ip`, `shipping_method`, `store_currency_code`, `store_name`, `x_forwarded_for`, `customer_note`, `created_at`, `updated_at`, `total_item_count`, `customer_gender`, `hidden_tax_amount`, `base_hidden_tax_amount`, `shipping_hidden_tax_amount`, `base_shipping_hidden_tax_amnt`, `shipping_incl_tax`, `base_shipping_incl_tax`, `gift_message_id`) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, '1984-01-27 00:00:00', ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, '2017-09-19 13:40:37', '2017-09-19 13:40:37', ?, ?, ?, ?, ?, ?, ?, ?, ?) Checkout Type onepage Help me please...!!
Support Team
Support Team posted this 20 September 2017

Hello,

I could not reproduce the issue in my Magento. Could you plaese create a new private topic and provide temporary access to your website for investigation?

Sincerely,
Nettie,
BillionDigital Team

Hello, I could not reproduce the issue in my Magento. Could you plaese create a new private topic and provide temporary access to your website for investigation? Sincerely, Nettie, BillionDigital Team
carlosfontesvieira
11 Posts
carlosfontesvieira posted this 20 September 2017

Hello,

I could not reproduce the issue in my Magento. Could you plaese create a new private topic and provide temporary access to your website for investigation?

Sincerely,
Nettie,
BillionDigital Team

Done!

> Hello, > > I could not reproduce the issue in my Magento. Could you plaese create a new private topic and provide temporary access to your website for investigation? > > Sincerely, > Nettie, > BillionDigital Team Done!
Support Team
Support Team posted this 20 September 2017

carlosfontesvieira,

Ok, thank you, let's continue in the private topic.

Sincerely,
Nettie,
BillionDigital Team

**carlosfontesvieira**, Ok, thank you, let's continue in the private topic. Sincerely, Nettie, BillionDigital Team
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