Exporting as zip and saving path

Hello,

Does the saving dialog appear to define the save location? Is the file saved at the default download destination for Safari browser?

Sincerely,
Nettie,
BillionDigital Team

Hi,
thanks for your response :)
no, no saving dialog appears for choosing the saving location. when i click save it saves but no new windows open.

when i open themler it says that it is saved under this path: /Users/Monika/Library/Themler/hd_data/cms/html/themes but when i try to look for this path manually on may laptop it doesn't exist in the library folder there id no Themler option.

Monika

Hello Monika,

In the Library the theme should be present if you save it. Please try to click on Save, the theme folder should appear after this.
Also please try the following
1. Make sure to enable cookies in Safari browser.
2. Please try to open Themler through a browser using this link
http://127.0.0.1:29958/themler_2412024264/startup/

Try different browsers like Safari, Firefox, Chrome and to export. Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello!
I have the same problem like Monika.
The dialog opens to enter a name for the zip file. But there is no dialog for the saving path.
The system shows, that it is saving, but doesn't tell where.

In Libery I can find a folder with theme data, but no .zip file or clear export.
Trying the link http://127.0.0.1:29958/themler_2412024264/startup/ also has no result (Safari / Firefox both cookies allowed.

Thanks

GiAnthony,

Does the issue happen for you with Themler for Mac or on your live website? If Themler for Mac, then you may try the link http://127.0.0.1:29958/themler_XXXXXXXXXX/startup/ but with other numbers instead of XXXXXXXXXX because they are individual for each installation.
Also please check the default download locations for Safari and Chrome browsers and let us know if the exported theme .zip is saved there.

Sincerely,
Nettie,
BillionDigital Team

Last edited 07 July 2017 by Support Team

Hello!
Thanks for your reply.

I use your app lokal on my Mac.
When opening Themler with the link and exporting a zip file is generated.
Export directly from your app doesn't´t work.

Kind regards
Guido

Hi Guido,

I would recommend to, to open Themler in browser for export as a solution. Themler, when run in a browser in this way, is fully functional - in fact, it is just an alternative way.

Sincerely,
Nettie,
BillionDigital Team

Same problem here.. when I use the themler app on my imac the zipfile export doesn't work..

Last edited 15 July 2017 by alex487

Hello,

Did you try to open Themler with the link like http://127.0.0.1:29958/themler_XXXXXXXXXX/startup/ and export in this way? The numbers instead of XXXXXXXXXX can be seen when you try Live Preview and look at the URL.

Sincerely,
Nettie,
BillionDigital Team

Hello,

Did you try to open Themler with the link like http://127.0.0.1:29958/themler_XXXXXXXXXX/startup/ and export in this way? The numbers instead of XXXXXXXXXX can be seen when you try Live Preview and look at the URL.

Sincerely,
Nettie,
BillionDigital Team

That worked.. I still hope you can get the software fixed on this eventually.. but this workaround works..

Hi,

Nice to hear that it works. We also hope that we'll find out the reason of this issue and it will be fixed in the future.

Sincerely,
Hella

Hi,

I can't seem to find my zipped file when exported from Themler on Mac. ??????

Hello,

Did you try to run Themler in a browser directly an export the theme then? Does it work for you?

Sincerely,
Nettie,
BillionDigital Team

Where do I click? If I click on the Joomla panel there's no function there to export to zip. WHY can't we see the path and choose where to save? It's not a free program and I've actually paid for it.

Hello Cynthia,

Please try to start Themler by putting this URL in a browser address bar (Safari, Chrome or Firefox):
http://127.0.0.1:29958/themler_2401931409/startup/
Then select CMS, open your theme and try exporting it.

Sincerely,
Nettie,
BillionDigital Team

The link worked the first time but not anymore. ????

Hi Cynthia,

What is the error message when you try to start Themler with the link above?

Sincerely,
Nettie,
BillionDigital Team

It would not connect at all. Attached screenshot.

Hello,

Please try first to run Themler in a usual way (from the application shortcut) and then try to enter this URL in a browser. This can help.

Sincerely,
Nettie,
BillionDigital Team