After the update I can not change anything in my layout

gilberto3d
2 Posts
gilberto3d posted this 07 August 2017

Hi, After the update I can not change anything in my layout. This screen appears and nothing happens. Please, I urgently need to deliver a service to a client. It shows the blank login screen, see attch image

Hi, After the update I can not change anything in my layout. This screen appears and nothing happens. Please, I urgently need to deliver a service to a client. It shows the blank login screen, see attch image
update
image.jpg
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3 Comments
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Support Team
Support Team posted this 08 August 2017

Hi,

Could you please try the following temporary solution:

  1. open themler.com and themler.io in two different browser tabs and login on both tabs if you're not logged it.
  2. refresh Themler tab and try to add Section again.

Does the issue continue?

Thank you,
Olivia

Hi, Could you please try the following temporary solution: 1. open *themler.com* and *themler.io* in two different browser tabs and login on both tabs if you're not logged it. 2. refresh Themler tab and try to add Section again. Does the issue continue? Thank you, Olivia
Support Team
Support Team posted this 08 August 2017

Hi,

Our developers reported that they fixed the issue with flashing login screen when you're trying to insert image or section.
Please try again and let us know the result.

Thank you,
Olivia

Hi, Our developers reported that they fixed the issue with flashing login screen when you're trying to insert image or section. Please try again and let us know the result. Thank you, Olivia
gilberto3d
2 Posts
gilberto3d posted this 08 August 2017

Hi, now its working fine. Thanks for your support.

Hi, now its working fine. Thanks for your support.
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