403 forbidden in all my templates

Hello,

We have answered in your private topic.

Sincerely,
Nettie,
BillionDigital Team

I have the same problem,

After updating joomla to the latest version 3.8.10 in different hosting and different home sites I can no longer upload images through themler.

The same error, 403, but only when trying to change or upload an image from themler, the site loads well.

I need support hurry.

Thanks.

Last edited 27 June 2018 by osangoqui

Hello,

We have answered you in your other topic for the same issue.

Sincerely,
Nettie,
BilllionDigital Team

Hello i have the exactly same problem, how can i fix this+?

Hi Jorge,

Please create a new private support ticket and provide us with more details concerning your issue.
We'll try to help you then.

Thanks,
Ivan

Hi, I have a similar problem (see attach file)

Last edited 18 September 2019 by MercurioWeb WebStudio

Hello,

Have you got this issue only when uploading images or also in other cases? Have you please tried to temporarily disable third-party plugins and components and clearing AppCache and browser cache then?

Sincerely,
Nettie

Hi, I have a similar problem (see attach file)

Hello,

Most probably the issue is related to some third-party plugin or component. Have you tried to disable them?

Sincerely,
Nettie

Hello,

Most probably the issue is related to some third-party plugin or component. Have you tried to disable them?

Sincerely,
Nettie

Until now everything worked correctly. I didn't install any new plugins or components.
I was only trying to use SSL encryption.

Hello,

In this connection, an error may occur in the following cases:

1. If admin panel domain is http://site.com/admin and front end domain is http://shop.site.com/
   The admin panel and website front-end domains should match.

2. If the admin panel and website have different connection encryption, for example:
   https://site.com/admin
   http://site.com/

In particula, please check this setting in Wordpress: Settings >> General >> WordPress Address (URL) and Site Address (URL) should match.

Sincerely,
Nettie

Not happy - need this fixed ASAP - Please help ASAP

Hello,

Does the issue appear when you try to change the image? Please try these steps:
1. Temporary disable all third-party CMS plugins.
2. Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
3. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache
Let us know if the issue is still present.

Sincerely,
Nettie

Hi Nettie,

The 403 error page is for when a user attempts to access a page that they are not allowed to view (due to their user type) - not a 404 error where the page does not exist.

There is currently no way (that I can find) to assign the 403 page the same template as the rest of the site.

The template should automatically be assigned to "every" page unless otherwise set to use something different. It's not a cache issue or "other plugin" issue. It's that the template is not made available to the error pages.

I'm dealing with how to get a 403 - Forbidden page to use the same template as the rest of the site, but with text changes to let the user know why the page is not working.

Thus far, the only answer is to set the menu item to the "group" that IS allowed to view that page. Then the menu item won't be available. But, that should not be the "work-around".

What's your advice?
Thanks

Last edited 15 April 2021 by tmgarrison

Hello,

Please try to open 404 Template in Themler and then add a Text control with the desired text to it.

Sincerely,
Nettie