Mobile theme not directly visible

lucci
4 Posts
lucci posted this 02 September 2017

Hi,

If I go my website via a mobile phone, it first shows a completely different version. (See screenshot 1 in attachment)

Only after if I press "Go to full website" (/ "Volledige site bekijken" in Dutch) I enter the design I want for this site (See screenshot 2 in attachment)

Does anyone know how I can make people go directly to the design I want? And not first click somewhere?

Thanks in advance!

Hi, If I go my [website][1] via a mobile phone, it first shows a completely different version. (See screenshot 1 in attachment) Only after if I press "Go to full website" (/ "Volledige site bekijken" in Dutch) I enter the design I want for this site (See screenshot 2 in attachment) Does anyone know how I can make people go directly to the design I want? And not first click somewhere? Thanks in advance! [1]: http://cristalspirit.nl [2]: https://ibb.co/bWV0uF [3]: https://ibb.co/kw8mZF
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Support Team
Support Team posted this 04 September 2017

Hi,

Most probably you have a plug-in or script on your website which switches the theme by detecting mobile devices (since it does not work in browser, but works on phone). It is not a path of the Themler theme functionality.

Thank you,
Olivia

Hi, Most probably you have a plug-in or script on your website which switches the theme by detecting mobile devices (since it does not work in browser, but works on phone). It is not a path of the Themler theme functionality. Thank you, Olivia
lucci
4 Posts
lucci posted this 04 September 2017

Okay I fixed it. It was indeed not a Themler problem, but a Jetpack option that i forgot to turn off ("Enable the Jetpack Mobile theme")

Okay I fixed it. It was indeed not a Themler problem, but a Jetpack option that i forgot to turn off ("Enable the Jetpack Mobile theme")
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