win10 start error - ERROR:MySQL service isn't installed

suche-jetzt
1 Posts
suche-jetzt posted this 24 September 2017

Hello,

i want test Themler on Windows 10 DEsktop.
When i start it the diagnostic Tool shows me one Error:

ERROR:MySQL service isn't installed

What must i do to get Themler started?

Can help anyone please?

Best Regards

Here is the complete Log File Text:

Please wait...Themler Diagnostics Log
Please create a new support topic at 'http://answers.themler.com' and attach this log to your ticket.

INFO:Version files finded:
INFO: C:\PROGRA~3\Themler\1.0.319.25.ver
INFO:Check free disk space...
INFO:Check Services...
ERROR:MySQL service isn't installed
INFO:Check Files...
INFO:Check HTTP Server...
INFO:Check url for C:\PROGRA~3\Themler\hd_data\themler_1437116519
INFO: Check is url available: http://localhost:12080/themler_1437116519/startup
INFO:Check INI Files...
INFO:No errors!

======== Content of file C:\Program Files (x86)\Themler\bin_logs\bat_exec.log ========

Program files detected C:\Program Files (x86)
Must be on program files\themler\bin
Datentr�ger in Laufwerk C: ist localhost
Volumeseriennummer: D4D0-1415

Verzeichnis von C:\Program Files (x86)\Themler\bin

24.09.2017 05:49 <dir> .
24.09.2017 05:49 <dir> ..
24.09.2017 05:49 <dir> 7zip
24.09.2017 05:49 <dir> apache
24.09.2017 05:49 <dir> diagnostics
22.06.2016 14:18 1.402 install-apache.bat
22.06.2016 14:18 2.724 install-mysql.bat
24.09.2017 05:49 <dir> mysql
24.09.2017 05:49 <dir> php
22.06.2016 14:18 1.730 uninstall-apache.bat
22.06.2016 14:18 1.695 uninstall-mysql.bat
24.09.2017 05:49 <dir> _logs

           4 Datei(en),          7.551 Bytes
           8 Verzeichnis(se), 142.767.554.560 Bytes frei

creating logs just in case
Ein Unterverzeichnis oder eine Datei mit dem Namen "C:\ProgramData\Themler" existiert bereits.
Ein

======== End of file C:\Program Files (x86)\Themler\bin_logs\bat_exec.log ========

ERROR:Unable to find file C:\ProgramData\Themler\logs\Themler_vbs.log

ERROR:Unable to find file C:\Users\xyz\AppData\Local\Themler\Themler_vbs.log

======== Content of file C:\ProgramData\Themler\logs\startup.php.log ========
Sun, 24 Sep 2017 03:51:48 +0000

run from browser =
suffix = _1437116519
themlerDataPath = C:/ProgramData/Themler
icPath = C:/ProgramData/Themler/hd_data/themler_1437116519
url = http://127.0.0.1:12080/themler_1437116519
versionFile not exists
UnZip successful, target directory exists
Replace common.php result is 3930

======== End of file C:\ProgramData\Themler\logs\startup.php.log ========

======== Content of file C:\ProgramData\Themler\logs\apache\error.log ========
AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message
[Sun Sep 24 05:54:18.111712 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00455: Apache/2.4.16 (Win32) PHP/5.4.42 configured -- resuming normal operations
[Sun Sep 24 05:54:18.111712 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00456: Server built: Jul 13 2015 10:37:15
[Sun Sep 24 05:54:18.111712 2017] [core:notice] [pid 3664:tid 1052] AH00094: Command line: 'C:\Program Files (x86)\Themler\bin\apache\bin\hthemlerd.exe -d C:/Program Files (x86)/Themler/bin/apache'
[Sun Sep 24 05:54:18.111712 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00418: Parent: Created child process 5320
AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message
AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message
[Sun Sep 24 05:54:18.896382 2017] [mpm_winnt:notice] [pid 5320:tid 1032] AH00354: Child: Starting 64 worker threads.
[Sun Sep 24 07:02:52.599432 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00422: Parent: Received shutdown signal -- Shutting down the server.
[Sun Sep 24 07:02:54.623531 2017] [mpm_winnt:notice] [pid 5320:tid 1032] AH00364: Child: All worker threads have exited.
[Sun Sep 24 07:02:54.644971 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00430: Parent: Child process 5320 exited successfully.
AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message
[Sun Sep 24 09:57:51.799602 2017] [mpm_winnt:notice] [pid 3876:tid 1052] AH00455: Apache/2.4.16 (Win32) PHP/5.4.42 configured -- resuming normal operations
[Sun Sep 24 09:57:51.799602 2017] [mpm_winnt:notice] [pid 3876:tid 1052] AH00456: Server built: Jul 13 2015 10:37:15
[Sun Sep 24 09:57:51.799602 2017] [core:notice] [pid 3876:tid 1052] AH00094: Command line: 'C:\Program Files (x86)\Themler\bin\apache\bin\hthemlerd.exe -d C:/Program Files (x86)/Themler/bin/apache'
[Sun Sep 24 09:57:51.799602 2017] [mpm_winnt:notice] [pid 3876:tid 1052] AH00418: Parent: Created child process 4796
AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message
AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message
[Sun Sep 24 09:57:52.634740 2017] [mpm_winnt:notice] [pid 4796:tid 1028] AH00354: Child: Starting 64 worker threads.

======== End of file C:\ProgramData\Themler\logs\apache\error.log ========

======== Content of file C:\ProgramData\Themler\logs\apache\access.log ========
::1 - - [24/Sep/2017:05:56:29 +0200] "GET /themler_1437116519/startup HTTP/1.1" 301 258 0 mis
::1 - - [24/Sep/2017:05:56:29 +0200] "GET /themler_1437116519/startup/ HTTP/1.1" 200 30311 31251 mis
::1 - - [24/Sep/2017:06:01:31 +0200] "GET /themler_1437116519/startup HTTP/1.1" 301 258 0 mis
::1 - - [24/Sep/2017:06:01:31 +0200] "GET /themler_1437116519/startup/ HTTP/1.1" 200 30311 15628 mis
::1 - - [24/Sep/2017:12:10:24 +0200] "GET /themler_1437116519/startup HTTP/1.1" 301 258 1000 mis
::1 - - [24/Sep/2017:12:10:24 +0200] "GET /themler_1437116519/startup/ HTTP/1.1" 200 30311 30019 mis

======== End of file C:\ProgramData\Themler\logs\apache\access.log ========

ERROR:Unable to find file C:\ProgramData\Themler\logs\mysql\error.log

======== Content of file C:\Users\xyz\AppData\Local\Temp\themler_install.log ========
Starting onInit...
Calculating user folders for install...
Users folder for install calculated
onInit finished...
Starting main...
Copying main files...
Main files copied
Copying cms data...
CMS data copied
Copying rest of files...
Rest of files copied
Copying dumps...
Dumps copied
Main finished
Adding firewall rules...
Firewall rules added
Replacing config files...
Config files replaced
Installing MySql...
MySql installed
Installing apache service...
Apache service installed
Installing CMS content...
CMS content installed
Creating link and icons...
Icons and links created...
Opening control panel...
Control panel opened
Creating shorcut...
Shortcut created

======== End of file C:\Users\xyz\AppData\Local\Temp\themler_install.log ========

======== Content of file C:\ProgramData\Themler\hd_data\themler_1437116519\startup_logs\cms.log ========
Sun, 24 Sep 2017 03:51:51 +0000: openTheme(joomla)
Sun, 24 Sep 2017 03:51:51 +0000: install CMS
Sun, 24 Sep 2017 03:51:51 +0000: deployDB(joomla, joomla_, http://127.0.0.1:12080, /themler_1437116519)
Sun, 24 Sep 2017 03:51:53 +0000: MySql connection ERROR!

======== End of file C:\ProgramData\Themler\hd_data\themler_1437116519\startup_logs\cms.log ========
ERROR:Unable to find file C:\Users\xyz\AppData\Roaming..\Local\Themler\ChromeData\chrome_debug.log

Hello, i want test Themler on Windows 10 DEsktop. When i start it the diagnostic Tool shows me one Error: ERROR:MySQL service isn't installed What must i do to get Themler started? Can help anyone please? Best Regards Here is the complete Log File Text: Please wait...Themler Diagnostics Log Please create a new support topic at 'http://answers.themler.com' and attach this log to your ticket. INFO:Version files finded: INFO: C:\PROGRA~3\Themler\1.0.319.25.ver INFO:Check free disk space... INFO:Check Services... ERROR:MySQL service isn't installed INFO:Check Files... INFO:Check HTTP Server... INFO:Check url for C:\PROGRA~3\Themler\hd_data\themler_1437116519 INFO: Check is url available: http://localhost:12080/themler_1437116519/startup INFO:Check INI Files... INFO:No errors! ======== Content of file C:\Program Files (x86)\Themler\bin\_logs\bat_exec.log ======== Program files detected C:\Program Files (x86) Must be on program files\themler\bin Datentr�ger in Laufwerk C: ist localhost Volumeseriennummer: D4D0-1415 Verzeichnis von C:\Program Files (x86)\Themler\bin 24.09.2017 05:49 &lt;dir&gt; . 24.09.2017 05:49 &lt;dir&gt; .. 24.09.2017 05:49 &lt;dir&gt; 7zip 24.09.2017 05:49 &lt;dir&gt; apache 24.09.2017 05:49 &lt;dir&gt; diagnostics 22.06.2016 14:18 1.402 install-apache.bat 22.06.2016 14:18 2.724 install-mysql.bat 24.09.2017 05:49 &lt;dir&gt; mysql 24.09.2017 05:49 &lt;dir&gt; php 22.06.2016 14:18 1.730 uninstall-apache.bat 22.06.2016 14:18 1.695 uninstall-mysql.bat 24.09.2017 05:49 &lt;dir&gt; _logs 4 Datei(en), 7.551 Bytes 8 Verzeichnis(se), 142.767.554.560 Bytes frei creating logs just in case Ein Unterverzeichnis oder eine Datei mit dem Namen "C:\ProgramData\Themler" existiert bereits. Ein ======== End of file C:\Program Files (x86)\Themler\bin\_logs\bat_exec.log ======== ERROR:Unable to find file C:\ProgramData\Themler\logs\Themler_vbs.log ERROR:Unable to find file C:\Users\xyz\AppData\Local\Themler\Themler_vbs.log ======== Content of file C:\ProgramData\Themler\logs\startup.php.log ======== Sun, 24 Sep 2017 03:51:48 +0000 run from browser = suffix = _1437116519 themlerDataPath = C:/ProgramData/Themler icPath = C:/ProgramData/Themler/hd_data/themler_1437116519 url = http://127.0.0.1:12080/themler_1437116519 versionFile not exists UnZip successful, target directory exists Replace common.php result is 3930 ======== End of file C:\ProgramData\Themler\logs\startup.php.log ======== ======== Content of file C:\ProgramData\Themler\logs\apache\error.log ======== AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message [Sun Sep 24 05:54:18.111712 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00455: Apache/2.4.16 (Win32) PHP/5.4.42 configured -- resuming normal operations [Sun Sep 24 05:54:18.111712 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00456: Server built: Jul 13 2015 10:37:15 [Sun Sep 24 05:54:18.111712 2017] [core:notice] [pid 3664:tid 1052] AH00094: Command line: 'C:\\Program Files (x86)\\Themler\\bin\\apache\\bin\\hthemlerd.exe -d C:/Program Files (x86)/Themler/bin/apache' [Sun Sep 24 05:54:18.111712 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00418: Parent: Created child process 5320 AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message [Sun Sep 24 05:54:18.896382 2017] [mpm_winnt:notice] [pid 5320:tid 1032] AH00354: Child: Starting 64 worker threads. [Sun Sep 24 07:02:52.599432 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Sep 24 07:02:54.623531 2017] [mpm_winnt:notice] [pid 5320:tid 1032] AH00364: Child: All worker threads have exited. [Sun Sep 24 07:02:54.644971 2017] [mpm_winnt:notice] [pid 3664:tid 1052] AH00430: Parent: Child process 5320 exited successfully. AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message [Sun Sep 24 09:57:51.799602 2017] [mpm_winnt:notice] [pid 3876:tid 1052] AH00455: Apache/2.4.16 (Win32) PHP/5.4.42 configured -- resuming normal operations [Sun Sep 24 09:57:51.799602 2017] [mpm_winnt:notice] [pid 3876:tid 1052] AH00456: Server built: Jul 13 2015 10:37:15 [Sun Sep 24 09:57:51.799602 2017] [core:notice] [pid 3876:tid 1052] AH00094: Command line: 'C:\\Program Files (x86)\\Themler\\bin\\apache\\bin\\hthemlerd.exe -d C:/Program Files (x86)/Themler/bin/apache' [Sun Sep 24 09:57:51.799602 2017] [mpm_winnt:notice] [pid 3876:tid 1052] AH00418: Parent: Created child process 4796 AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message AH00558: hthemlerd.exe: Could not reliably determine the server's fully qualified domain name, using fe80::c01c:14c0:3ee0:82ec. Set the 'ServerName' directive globally to suppress this message [Sun Sep 24 09:57:52.634740 2017] [mpm_winnt:notice] [pid 4796:tid 1028] AH00354: Child: Starting 64 worker threads. ======== End of file C:\ProgramData\Themler\logs\apache\error.log ======== ======== Content of file C:\ProgramData\Themler\logs\apache\access.log ======== ::1 - - [24/Sep/2017:05:56:29 +0200] "GET /themler_1437116519/startup HTTP/1.1" 301 258 0 mis ::1 - - [24/Sep/2017:05:56:29 +0200] "GET /themler_1437116519/startup/ HTTP/1.1" 200 30311 31251 mis ::1 - - [24/Sep/2017:06:01:31 +0200] "GET /themler_1437116519/startup HTTP/1.1" 301 258 0 mis ::1 - - [24/Sep/2017:06:01:31 +0200] "GET /themler_1437116519/startup/ HTTP/1.1" 200 30311 15628 mis ::1 - - [24/Sep/2017:12:10:24 +0200] "GET /themler_1437116519/startup HTTP/1.1" 301 258 1000 mis ::1 - - [24/Sep/2017:12:10:24 +0200] "GET /themler_1437116519/startup/ HTTP/1.1" 200 30311 30019 mis ======== End of file C:\ProgramData\Themler\logs\apache\access.log ======== ERROR:Unable to find file C:\ProgramData\Themler\logs\mysql\error.log ======== Content of file C:\Users\xyz\AppData\Local\Temp\themler_install.log ======== Starting onInit... Calculating user folders for install... Users folder for install calculated onInit finished... Starting main... Copying main files... Main files copied Copying cms data... CMS data copied Copying rest of files... Rest of files copied Copying dumps... Dumps copied Main finished Adding firewall rules... Firewall rules added Replacing config files... Config files replaced Installing MySql... MySql installed Installing apache service... Apache service installed Installing CMS content... CMS content installed Creating link and icons... Icons and links created... Opening control panel... Control panel opened Creating shorcut... Shortcut created ======== End of file C:\Users\xyz\AppData\Local\Temp\themler_install.log ======== ======== Content of file C:\ProgramData\Themler\hd_data\themler_1437116519\startup\_logs\cms.log ======== Sun, 24 Sep 2017 03:51:51 +0000: openTheme(joomla) Sun, 24 Sep 2017 03:51:51 +0000: install CMS Sun, 24 Sep 2017 03:51:51 +0000: deployDB(joomla, joomla_, http://127.0.0.1:12080, /themler_1437116519) Sun, 24 Sep 2017 03:51:53 +0000: MySql connection ERROR! ======== End of file C:\ProgramData\Themler\hd_data\themler_1437116519\startup\_logs\cms.log ======== ERROR:Unable to find file C:\Users\xyz\AppData\Roaming\..\Local\Themler\ChromeData\chrome_debug.log
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1 Comments
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Support Team
Support Team posted this 25 September 2017

Hello,

Looks like Themler wan not installed properly. Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, Looks like Themler wan not installed properly. Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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