Cant access Wordpress

Hello,

Please try to log in with the username: admin ans password: admin. Let us know if doesn't help.

Sincerely,
Nettie,
BillionDigital Team

Hi there,

Just tried it. Got an error saying the password is incorrect. Double and triple checked, no typos!

Any other ideas?

Really need to get to work.

Thanks.

Hi,

Could you please try to rename the following folder into wordpress-old and try to run Themler once again:

C:\ProgramData\Themler\hd_data\themler_311421532\wordpress\

This should help.

Sincerely,
Nettie,
BillionDigital Team

That worked! I'm in. However, it seems I lost access to my themes. I logged in as normal, but when I launch Themler and click on Wordpress, none of my old themes are there. I tried importing an exported .zip file of one of my themes, but when it loads it practically loads blank.

What do I do now?

Thank you.

Hi,

Most probably the missing parts of the theme are content parts. The content is not included into the theme by default.

Are you sure that you did not change the access credentials in the previous WP installation?
Could you please try switch the /wordpress folders back and try to access the admin panel directly from browser:
http://127.0.0.1:12080/themler_311421532/wordpress/wp-admin/
admin/admin

Does it work?

Thank you,
Olivia

Hi,

Most probably the missing parts of the theme are content parts. The content is not included into the theme by default.

Are you sure that you did not change the access credentials in the previous WP installation?
Could you please try switch the /wordpress folders back and try to access the admin panel directly from browser:
http://127.0.0.1:12080/themler_311421532/wordpress/wp-admin/
admin/admin

Does it work?

Thank you,
Olivia

I switched back the /wordpress folders and then tried to access the admin panel from browser but it still did not work. Also, I noticed my thumbnails displayed the content but when I opened the theme, the content was missing. Is there content saved somewhere in my old /wordpress folders? Could I copy and paste them into the new one?

In regards to changing the access credentials, I remember once (a long time ago) I saw that it was possible to change these. However, I don't recall changing them. If I did, why am I only now getting an issue? And if I did, how would I proceed?

Thank you!

Hi,

Themler Desktop includes regular WordPress installation. The content ans access credentials are stored in database. Most probably you changes access credentials previously. Usually Themler keeps you logged in. It is difficult to say why WP asked to login. I have an assumption that you accessed WP admin panel and switched default theme to non-Themler theme. In this case Themler cannot open Themler theme in Themler and asks to login. As alternative reason you removed the active theme from WP installation manually.
Unfortunately I don't know how to restore access credentials or content from database outside the admin panel. Please search through the WP forums.

But here is what you can try also:
1. open wp-config.php file from the old WP installation and the same file from the new WP installation.
2. find database declaration e.g.:
define('DB_NAME', 'wp_59490');
3. change the database name in the new wp-config.php file to the database name from the old wp-config.php. Please don't forget to backup the new file.
4. access WP admin pane in browser
http://127.0.0.1:12080/themler_311421532/wordpress/wp-admin/
admin/admin
5. set desired default theme.
Not the new WP should use the content from old WP installation. I cannot guarantee that it will work on your side. But you should try.

Thank you,
Olivia

Hi,

Themler Desktop includes regular WordPress installation. The content ans access credentials are stored in database. Most probably you changes access credentials previously. Usually Themler keeps you logged in. It is difficult to say why WP asked to login. I have an assumption that you accessed WP admin panel and switched default theme to non-Themler theme. In this case Themler cannot open Themler theme in Themler and asks to login. As alternative reason you removed the active theme from WP installation manually.
Unfortunately I don't know how to restore access credentials or content from database outside the admin panel. Please search through the WP forums.

But here is what you can try also:
1. open wp-config.php file from the old WP installation and the same file from the new WP installation.
2. find database declaration e.g.:
define('DB_NAME', 'wp_59490');
3. change the database name in the new wp-config.php file to the database name from the old wp-config.php. Please don't forget to backup the new file.
4. access WP admin pane in browser
http://127.0.0.1:12080/themler_311421532/wordpress/wp-admin/
admin/admin
5. set desired default theme.
Not the new WP should use the content from old WP installation. I cannot guarantee that it will work on your side. But you should try.

Thank you,
Olivia

I tried this. It did not work. I'm starting to face the reality that I will have to start my whole web page ground up again.

This is definitely a good bye to Themler from my behalf.

If there is anything else I can do to fix this, please, let me know.

Hi,

This issue is not related to Themler itself. Themler is a part of the theme. It is not responsible for CMS functionality. Themler Desktop provides regular WP installation which can be replaced with your own local or self-hosted WordPress with the same result. And Themler is not responsible for CMS content and CMS access credentials. It just cannot change them. Themler Desktop install WP from one WP installation which has admin/admin access credentials. You can make 100 WP installations in the way we explained above with renaming /wordpress folder and they all well be the same.

I cannot say what was wrong with accessing to the admin panel but WP does not change access credentials without action from your side.
In general, the WP access credentials can be changed from the database manually. The databases are located in the c:\ProgramData\Themler\db_data\ directory. The tables are stored as .frm. You can search in the internet how to edit them. The access credentials are located in the wp-users table.
BTW, I think the copying of the tables (.frm files) from one database to another may help. But I cannot promise it as I did not try.

Thank you,
Olivia

Last edited 02 November 2017 by Support Team