Each time your server is slightly not available Themler save things with old edits

1818 Posts

Stagger Lee posted this 01 November 2017

Bravo, you managed to make it not usable.

Finishing one website for a client, and getting 5 times the same question why is on one place (simple) thing reverted back to old.
Many times I use Save in TH and upload website on live server some things revert back to old edit.
It has to be monitored all the time what it does to all templates.

As I know it is impossible to Save when your activation server is down. I believe it has to do something that your activation server on restart deletes everything from temp folder and pick up old cache for my account. Or does not pick anything att all.

To make it short, no serious web company will ever use this tool for 8 - 9 hours of serious work, each day. Wont mention now that Saving is again very slow.

Very bad decision to protect yourself against crackers, warez, this way. You made product very bad this way.

Bravo, you managed to make it not usable. Finishing one website for a client, and getting 5 times the same question why is on one place (simple) thing reverted back to old. Many times I use Save in TH and upload website on live server some things revert back to old edit. It has to be monitored all the time what it does to all templates. As I know it is impossible to Save when your activation server is down. I believe it has to do something that your activation server on restart deletes everything from temp folder and pick up old cache for my account. Or does not pick anything att all. To make it short, no serious web company will ever use this tool for 8 - 9 hours of serious work, each day. Wont mention now that Saving is again very slow. Very bad decision to protect yourself against crackers, warez, this way. You made product very bad this way.

wordpress edit activation-server

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Support Team posted this 01 November 2017

Hi,

We are sorry for the issues. The initial problem with server being unavailable is now solved. As for the general question, we are thinking about the alternative way of handling such situations when the third-party server we are using may go down. Our developers are discussing it and it may be redo in the future.

Sincerely,
Hella

Hi, We are sorry for the issues. The initial problem with server being unavailable is now solved. As for the general question, we are thinking about the alternative way of handling such situations when the third-party server we are using may go down. Our developers are discussing it and it may be redo in the future. Sincerely, Hella

1818 Posts

Stagger Lee posted this 01 November 2017

Hi Hella,

noticed now, after your activation server restart, Saving is again relatively fast. It all says you need to expand server structure. That you have now is not enough for so much Users and all their temporary, cache files.

It is something going on whole last month.

Primary one, from topic titles is like this.
Maybe I found some bug in your software. I noticed TH is stubborn and revert to old edits in Sections/Blocks imported from Clipart. Text in HTML controls, mostly.

Edit: No, i remembered now, it was problem on other places too, not connected to imports from Clipart.

Hi Hella, noticed now, after your activation server restart, Saving is again relatively fast. It all says you need to expand server structure. That you have now is not enough for so much Users and all their temporary, cache files. It is something going on whole last month. Primary one, from topic titles is like this. Maybe I found some bug in your software. I noticed TH is stubborn and revert to old edits in Sections/Blocks imported from Clipart. Text in HTML controls, mostly. Edit: No, i remembered now, it was problem on other places too, not connected to imports from Clipart.

Support Team posted this 01 November 2017

Yes, I also do not think that it is related to the clipart. In any case I hope that something will be done in the future with this situation but I cannot guarantee anything right now.

Sincerely,
Hella

Yes, I also do not think that it is related to the clipart. In any case I hope that something will be done in the future with this situation but I cannot guarantee anything right now. Sincerely, Hella

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