I already bought a subscription but now it says I have to buy a subscription again?

m3dpar
1 Posts
m3dpar posted this 07 November 2017

Hello, I bought a Themeler subscription (49,00) and I also have an Artisteer license, and today, when I tried to open Themeler it says I need to buy another subscription? How comes?

Hello, I bought a Themeler subscription (49,00) and I also have an Artisteer license, and today, when I tried to open Themeler it says I need to buy another subscription? How comes?
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1 Comments
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Support Team
Support Team posted this 07 November 2017

Hi,

According to our records your subscription is activated and ready-to use. Pleas make sure that you're logged-in in Themler.

Thank you,
Olivia

Hi, According to our records your subscription is activated and ready-to use. Pleas make sure that you're logged-in in Themler. Thank you, Olivia
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