Themler freeze and crashes after editing text or columns

2 Posts

bepo_mg posted this 10 December 2017

While editing a new page (not the home) in html5 every time i want to edit the text (size) or the size of a column THEMLER freeze and then crashes.
It also did not keep the positioning of elements (f. e. textbox) after switching through the different responsive modes.
When I go from desktop view to mobile view and back, my text field moved over my picture. I repositioned it, switch to any responsive view and back to desktop view, and the same again. Doesn't matter if i save my work or not.

It is really annoying for me to create a site and then the program I use destroys all of my work.

System: macOS High Sierra 10.13.1
Themler: 1.0.319

While editing a new page (not the home) in html5 every time i want to edit the text (size) or the size of a column THEMLER freeze and then crashes. It also did not keep the positioning of elements (f. e. textbox) after switching through the different responsive modes. When I go from desktop view to mobile view and back, my text field moved over my picture. I repositioned it, switch to any responsive view and back to desktop view, and the same again. Doesn't matter if i save my work or not. It is really annoying for me to create a site and then the program I use destroys all of my work. System: macOS High Sierra 10.13.1 Themler: 1.0.319

crash freeze

Themler-correct.jpeg

Themler-after-switch-view.jpg

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6 Comments

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Support Team posted this 11 December 2017

Hi,

Please export the theme with the editor included and attach it to the ticket so we could review.

Sincerely,
Hella

Hi, Please export the theme with the editor included and attach it to the ticket so we could review. Sincerely, Hella

2 Posts

bepo_mg posted this 11 December 2017

Hello,
I hope I did it right. Didn't find any other folder or data.

Hello, I hope I did it right. Didn't find any other folder or data.

Ranner4.zip

22 Posts

lynnmonk posted this 20 December 2017

I have a similar problem where it crashes whenever I try to adjust one column in particular.

Support Team posted this 25 December 2017

Hi,

I've checked the attached theme >> "Damen" page.
The position of the Text is not correct because you located Image and Text inside one columns and set absolute positioning for Text control. Therefore the behavior of the Text control in responsive modes corresponds to the control's settings. I suggest that you reset Text POSITIONING to "No Align" and move it into the second column and then adjust the width of this column. It works ok on my side. I cannot reproduce the reported issue with crash. The theme works ok on my side.

admin383,

Please create a new private topic and describe the issue in more details. This issue cam be caused by different reasons.

Thank you,
Olivia

Hi, I've checked the attached theme >> "Damen" page. The position of the Text is not correct because you located Image and Text inside one columns and set absolute positioning for Text control. Therefore the behavior of the Text control in responsive modes corresponds to the control's settings. I suggest that you reset Text POSITIONING to "No Align" and move it into the second column and then adjust the width of this column. It works ok on my side. I cannot reproduce the reported issue with crash. The theme works ok on my side. *admin383*, Please create a new private topic and describe the issue in more details. This issue cam be caused by different reasons. Thank you, Olivia

3 Posts

jgort2 posted this 30 December 2018

For 1 day i have themler now.
Im struggling and the program has been freezing and crashing several times.

If im doing things wrong causing this, why is there no notifying instead of crashing and freezing?

This program is not so user friendly as Artisteer unfortunately.

For 1 day i have themler now. Im struggling and the program has been freezing and crashing several times. If im doing things wrong causing this, why is there no notifying instead of crashing and freezing? This program is not so user friendly as Artisteer unfortunately.

Support Team posted this 31 December 2018

Hello Jan,

We have answered in your another topic, please check it.

Sincerely,
Nettie

Hello Jan, We have answered in your another topic, please check it. Sincerely, Nettie