empty space appears under content page

26 Posts

bob52 posted this 11 January 2018

Hi there,

Using Elementor as content editor i got some strange effect in my theme.
Under the content there appears a empty space that is not within the content editor.
When i resize the browser the theme re-renders the content and then the white space disappears. It seems that the theme does not auto resize on height based on the content that is being generated by the Elementor plugin.

Is there a way to force that?

View the page on http://www.claudiadegraauw.nl/nieuwesite/

when the effect does not appear at first, go to a sub-page and return to the main page

Hi there, Using Elementor as content editor i got some strange effect in my theme. Under the content there appears a empty space that is not within the content editor. When i resize the browser the theme re-renders the content and then the white space disappears. It seems that the theme does not auto resize on height based on the content that is being generated by the Elementor plugin. Is there a way to force that? View the page on http://www.claudiadegraauw.nl/nieuwesite/ when the effect does not appear at first, go to a sub-page and return to the main page

Last edited 12 January 2018 by bob52

wordpress autoheight elementor

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26 Posts

bob52 posted this 12 January 2018

Any help is welcome

26 Posts

bob52 posted this 15 January 2018

Could someone please give me a feedback?

Support Team posted this 17 January 2018

Hello,

Sorry for the delay.
Unfortunately I cannot reproduce the reported issue on the provided page. I also tried to open other pages and subpages from the menu and then go back to the Home page using both browser back button and menu item link.
Exactly where the empty space appears? Could you please provide a screenshot?
What browser are you using?

Thank you,
Olivia

Hello, Sorry for the delay. Unfortunately I cannot reproduce the reported issue on the provided page. I also tried to open other pages and subpages from the menu and then go back to the Home page using both browser back button and menu item link. Exactly where the empty space appears? Could you please provide a screenshot? What browser are you using? Thank you, Olivia

26 Posts

bob52 posted this 17 January 2018

Hello,

Sorry for the delay.
Unfortunately I cannot reproduce the reported issue on the provided page. I also tried to open other pages and subpages from the menu and then go back to the Home page using both browser back button and menu item link.
Exactly where the empty space appears? Could you please provide a screenshot?
What browser are you using?

Thank you,
Olivia

Hi Olivia
i repost the issue here.
http://answers.themler.io/questions/153659/empty-space-appears-under-content-page-please-react

a few users responded on it and with additional css it seems that now it is forced to rescaling.
Still the issue that it generates a fixed height is very strange.
Suggestions are welcome

> Hello, > > Sorry for the delay. > Unfortunately I cannot reproduce the reported issue on the provided page. I also tried to open other pages and subpages from the menu and then go back to the Home page using both browser back button and menu item link. > Exactly where the empty space appears? Could you please provide a screenshot? > What browser are you using? > > Thank you, > Olivia Hi Olivia i repost the issue here. http://answers.themler.io/questions/153659/empty-space-appears-under-content-page-please-react a few users responded on it and with additional css it seems that now it is forced to rescaling. Still the issue that it generates a fixed height is very strange. Suggestions are welcome

Support Team posted this 19 January 2018

Hi,

The dynamic min-height is required to build the proper page layout i small pages. Therefore this is behavior by default.
In some cases the issue happens because theme script cannot count the height of the page properly because the page contains element with dynamic height.
Most probably the issue on your side is related to the slider. You can try to disable it for testing ad comment out custom css to check whether the slider causes the issue or not.

Thank you,
Olivia

Hi, The dynamic min-height is required to build the proper page layout i small pages. Therefore this is behavior by default. In some cases the issue happens because theme script cannot count the height of the page properly because the page contains element with dynamic height. Most probably the issue on your side is related to the slider. You can try to disable it for testing ad comment out custom css to check whether the slider causes the issue or not. Thank you, Olivia