Most terrible software I bought in my Life

17 Posts

RLuka posted this 18 February 2018

In November 2017, I bought Themler Pro and it's a nightmare.

software crashes many times.
screen freeze many times.
designs that I've created disapears and I can start over and over again.
If you change background colors in (example) columns, they don't change after you use another color.
many times drag and drop doesn't work.
You cannot use another folder to safe your data. If you Install the (app) again, you wil lose everything.
it's very slow. A turtle is faster.
every handling you make, takes ages

There are many other problems with Themler and I don't recommend it to buy it. Also they should work on it to make it for offline use.

The design and the possibilities are looking good, but the working of the software is far beyond the reality.

Very disappointed user!

System iMac

In November 2017, I bought Themler Pro and it's a nightmare. - software crashes many times. - screen freeze many times. - designs that I've created disapears and I can start over and over again. - If you change background colors in (example) columns, they don't change after you use another color. - many times drag and drop doesn't work. - You cannot use another folder to safe your data. If you Install the (app) again, you wil lose everything. - it's very slow. A turtle is faster. - every handling you make, takes ages There are many other problems with Themler and I don't recommend it to buy it. Also they should work on it to make it for offline use. The design and the possibilities are looking good, but the working of the software is far beyond the reality. Very disappointed user! System iMac

themler-pro crashes freeze folder nightmare

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2 Comments

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Support Team posted this 18 April 2018

Hi,

I'm terribly sorry for the delay in responding. Looks like we missed this ticket in our data base.
As for the issue you have, we are sorry that Themler works in such a way to you. The slow performance of the application, and as I understand that is the main issue, may be caused by various factors when you are working with the desktop application. Usually the problem is that some other program (anti virus or any other security applications) is blocking the access to the server or localhost resources. Also the slow internet connection may be the case as long as any other heavy processes running on your computer. Each issue should be solved separately and for that we need some details like your computer characteristics and process manager to see the memory usage.
As for the complete offline version, we cannot create such one as the internet connection is required for the security reasons and some resources.
Please let us know if you need our further help.

Sincerely,
Hella

Hi, I'm terribly sorry for the delay in responding. Looks like we missed this ticket in our data base. As for the issue you have, we are sorry that Themler works in such a way to you. The slow performance of the application, and as I understand that is the main issue, may be caused by various factors when you are working with the desktop application. Usually the problem is that some other program (anti virus or any other security applications) is blocking the access to the server or localhost resources. Also the slow internet connection may be the case as long as any other heavy processes running on your computer. Each issue should be solved separately and for that we need some details like your computer characteristics and process manager to see the memory usage. As for the complete offline version, we cannot create such one as the internet connection is required for the security reasons and some resources. Please let us know if you need our further help. Sincerely, Hella

943 Posts

DaveOzric posted this 18 April 2018

Since I use a PC I cannot comment on the Mac version.

What I will say is this is pretty amazing software and like anything you need to learn it. Part of this is backing up, etc.

I hope you sort it out because I am making some pretty nice stuff with this.

Since I use a PC I cannot comment on the Mac version. What I will say is this is pretty amazing software and like anything you need to learn it. Part of this is backing up, etc. I hope you sort it out because I am making some pretty nice stuff with this.