Theme backup problem - white screen when opening old HTML themes in Themler

Porrey
57 Posts
Porrey posted this 19 February 2018

Hello, I've got a new pc and backed up my whole Themler. Now I copied the themes from C:\ProgramData\Themler\hd_data\themler_2347808928\html\themes into the new Themler which is installed here C:\ProgramData\Themler\hd_data\themler_1042149110\html\themes but I can't open the HTML themes. The Wordpress themes are working fine, but not the HTML themes. I only get a white sreen when opening them and nothing happens. How can I load them?

Hello, I've got a new pc and backed up my whole Themler. Now I copied the themes from C:\ProgramData\Themler\hd_data\themler_2347808928\html\themes into the new Themler which is installed here C:\ProgramData\Themler\hd_data\themler_1042149110\html\themes but I can't open the HTML themes. The Wordpress themes are working fine, but not the HTML themes. I only get a white sreen when opening them and nothing happens. How can I load them?
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Porrey
57 Posts
Porrey posted this 19 February 2018

Solved the problem by creating a .zip from every specific theme and importing it into a new Themler

Solved the problem by creating a .zip from every specific theme and importing it into a new Themler
Support Team
Support Team posted this 19 February 2018

Hello,

Thanks for letting us know. Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

Hello, Thanks for letting us know. Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
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