blank page

2 Posts

Abdel62 posted this 23 February 2018

Hello
when I start themler, I find myself in front of a blank page.

Thanks for your help

bonjour
lorsque je lance themler, je me retrouve denvant une page blanche.

merci pour votre aide

Hello when I start themler, I find myself in front of a blank page. Thanks for your help bonjour lorsque je lance themler, je me retrouve denvant une page blanche. merci pour votre aide

blank-page

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3 Comments

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Support Team posted this 26 February 2018

Hello,

Could you please provide log file created with Themler Diagnostics Tool according to this instruction:
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#installation

Thank you,
Nettie,
BillionDigital Team

Hello, Could you please provide log file created with Themler Diagnostics Tool according to this instruction: http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#installation Thank you, Nettie, BillionDigital Team

2 Posts

Abdel62 posted this 26 February 2018

Hello

it must be a cache problem.

I started from Mozilla and it works.

Hello it must be a cache problem. I started from Mozilla and it works.

Support Team posted this 26 February 2018

Hello,

Thanks for letting us know. Please feel free to contact us in any other case.

Sicnerely,
Nettie,
BillionDigital Team

Hello, Thanks for letting us know. Please feel free to contact us in any other case. Sicnerely, Nettie, BillionDigital Team

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