Just renewed my License but can't update theme

55 Posts

cogray posted this 19 March 2018

I just updated my license with you and I've been charged but clicking "update" still asks me to chose a plan. When will I be able to update my Joomla Themes?

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Support Team posted this 20 March 2018

Hello,

The subscription was upgraded successfully and there should be no issues related to this. Please try to clear cache, log out and log in in Themler and then try to update a theme or save any new theme. Also you may try with another browser. Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, The subscription was upgraded successfully and there should be no issues related to this. Please try to clear cache, log out and log in in Themler and then try to update a theme or save any new theme. Also you may try with another browser. Please let us know the result. Sincerely, Nettie, BillionDigital Team