updates

2 Posts

amatininkai posted this 28 June 2018

Hi, after any new template creation I cant start work with. I see - Please wait "The theme is being updated to the new version", but nothing happens about an hour

update

Vote to pay developers attention to this features or issue.

3 Comments

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Support Team posted this 28 June 2018

Hi,

You are working on the desktop version? Please check that your internet connection is fine and also try to disable all the anti virus applications.

Sincerely,
Hella

Hi, You are working on the desktop version? Please check that your internet connection is fine and also try to disable all the anti virus applications. Sincerely, Hella

2 Posts

amatininkai posted this 28 June 2018

Hi, thank you, problem solved only after complete firewall removal. Simple rules change, or firewall disabling does not help

Support Team posted this 28 June 2018

Hi,

Nice to hear that you have solved the issue. Sometimes firewall can block Themler operations as Themler is using a the local server on your computer and some operations may be blocked by firewall and anti virus.

Sincerely,
Hella

Hi, Nice to hear that you have solved the issue. Sometimes firewall can block Themler operations as Themler is using a the local server on your computer and some operations may be blocked by firewall and anti virus. Sincerely, Hella

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